Well Pharmacy

Average score: 1.8/5
(5 reviews)
   https://finder.well.co.uk/store/cambridge-mill-road
   Unity House Pharmacy, 183 Mill Road, Cambridge CB1 3AN, UK
   +44 1223 210662
   Pharmacy

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Opening hours

Opening hours
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

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    Showing 5 reviews
  1. Rating:

    5
    We went at the weekend to find medication for scabies and the staff was super helpful, really smooth experience!
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  2. Rating:

    1
    Absolutely awful chemist! Regularly closed for no reason – people waiting outside to collect prescriptions.

    If the pharmacist is on their lunch break, the rest of the staff should still be able to serve customers – why close the entire pharmacy?!

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  3. Rating:

    1
    Popped in today to see if they had a COVID test for my son, two staff chatting away in dispensary, (not work related) heads down. Stood at counter In empty shop with only one other customer browsing the empty shelves (are they closing down?) after few minutes said “hello”, received an abrupt “we’re busy”!!
    Female staff member then muttered under her breath and approached me, no smile & no greeting. I asked for COVID tests to which I got “we haven’t got any”
    I walked away saying sorry to of bothered her and that she had a very rude manner.
    Short staffed, empty shelves, rude manner…. Not somewhere I wish to go back to even though it’s my local . I get all my medication from pharmacy 2 U. Very off putting and unfriendly, need new staff who care and empty shelves very off putting. If you don’t like customers dear then don’t work in customer services then! She certainly needs re training. Been rude on other occasions, once over phone during COVID, needed my medication urgently as was ...
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  4. Rating:

    1
    Extremely rude and arrogant staff, I feel anxious returning there. I remember years go (15ish) the pharmacist knew you by name and was a lovely man always doing things for charity, then it was one pharmacist after another until this unprofessional and rude staff.
    Complaining doesn’t change anything, the shelves are near enough empty seems like it’s on its last legs.
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  5. Rating:

    1
    Pharmacist can’t be bothered to come in half the time. I waddled there this morning to get my prescribed pain killers for my sprained ankle to find it closed. Now I can’t get my medication until Monday so I guess I’ll just suffer until then. Wish I hadn’t bothered aggravating my ankle to get there.
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