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| Monday: 9:30 AM – 4:30 PM |
| Tuesday: 9:30 AM – 4:30 PM |
| Wednesday: 9:30 AM – 4:30 PM |
| Thursday: 9:30 AM – 4:30 PM |
| Friday: 9:30 AM – 4:30 PM |
| Saturday: 9:30 AM – 1:00 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:5 Simon and Charlotte at the HSBC Branch in Northampton are an exceptional team that sets the standard for top-notch customer service. Their professionalism, knowledge, and dedication to excellence are truly commendable. I highly recommend their services to anyone in need of expert banking assistance. Bravo to Simon and Charlotte for their outstanding work!
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0 You have already voted! Rating:1 Very confusing for the customers, I’ve been today in town centre and HSBC is closed. Despite that online is saying that the branch is opened, on the HSBC door is also saying we are opened from 9:30 to 17:00, and there is another information on the door saying that the branch will be opened on the 5th of July.
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0 You have already voted! Rating:5 Today I went in as someone was frauding my account. I seen a lady called Elaine who was very helpful and managed to sort everything out for me quite quickly. Thank you so much, you are a superstar. She was very polite on approach and knew everything I asked about.
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0 You have already voted! Rating:5 This is my own welcomed visit today, I would like to say Thank you to Jackie at Northampton Brunch, a very helpful , and skilled person ,she keeps her smile throughout my visit , make you feel a valued customer and answering all my questions .
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0 You have already voted! Rating:1 My experience in opening a new bank account at HSBC in Northampton was extremely frustrating. The customer service representatives are not very welcoming and i saw some interactions there which led me to believe that some of them may be discriminatory towards ethnic people. I am an international student from Canada, recently arrived in Northampton for my studies at the University of Northampton (UoN). Before coming to the UK, I had applied online for an HSBC bank account, but I received no response. Upon visiting the branch for the first time, they redirected me to reapply online, stating that the initial online application didn’t go through. After submitting all the required documents online again, including my passport and a ‘confirmation of enrolment’ as proof of address, I waited for two weeks without any communication. During my second visit, they refused to accept my UK issued Biometric Resident Permit (BRP) as “proper” identification. On the third v...
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Thanks for submitting your review!Andreea
Mihaela
Can you please specify which branch is opened?
cherie
Nina
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