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| Monday: 9:00 AM – 5:30 PM |
| Tuesday: 9:00 AM – 5:30 PM |
| Wednesday: 9:00 AM – 5:30 PM |
| Thursday: 9:00 AM – 5:30 PM |
| Friday: 9:00 AM – 5:30 PM |
| Saturday: 9:00 AM – 5:30 PM |
| Sunday: 10:00 AM – 4:00 PM |
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Showing 5 reviews Rating:5 Thank you so much to Roman in the Abington Street store in Northampton, you made my experience with 02 another successful one!Roman,you are a wonderful,very helpful person (I love your hair!)Thank you 02 and take care Roman.
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0 You have already voted! Rating:5 I visited the O2 shop on Abington St, Northampton today. It has a good feel about it. Ruby served me. She was very professional, a good communicator. Talked me through my options. I never felt any sales pressure. She helped me find the most suitable deal. Thank you.
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0 You have already voted! Rating:1 Terrible customer service sounded like they couldn’t care less. Less than impressed
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0 You have already voted! Rating:1 Went into shop for help today – man served me was rude and didnt listen. He walked away as if everything was my fault and I was reduced to tears. My problem was I was paying for a service that was not connected on my new iphone. I went to the iphone shop because in there they are never rude and always professional and helpful. They suggested that as the phone had e-sim they could try by putting sim from old phone in. I had the old phone with me and they tried this and it worked straight away. They explained everything clearly to me so I completely understood. Further to this I had a text of concern from 02, so walked back to the shop to politely ask if I needed to do anything – the woman serving smerked at me and I just walked out. I am of a senior age though work full time and rely on my phone for work and social. I really do not trust 02 shop and am disappointed that nowadays people can be so unprofessional and unhelpful. It takes a lot for me to be reduced to tears. Than...
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0 You have already voted! Rating:5 Excellent customer service. Staff went above and beyond when I had a slight emergency. The manager was excellent – I wish I had her name because she really did her absolute best to resolve an issue. There was also a lady called Phoebe who was also helpful. I was really impressed. Again wish I had the manager’s name because she was excellent (visited Abington Street Store afternoon 7.12.22 – if you have a reward scheme – I hope the manager gets some sort of reward.
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