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| Monday: Closed |
| Tuesday: 9:00 AM – 5:00 PM |
| Wednesday: 9:00 AM – 5:00 PM |
| Thursday: 9:00 AM – 5:00 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: 9:00 AM – 4:45 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:1 So sad that unconcious bias still exists in this day and age. As an ethic minority I’m was really shocked and dated about how I was treated here today. The sales assistants were absolutely disgraceful, arguing with me, a customer who has spent 000’s in this shop over the years, was treated like a criminal over a refund item. Was anyone else aware that if a label is removed from an garment it is deemed non exchangeable?! Even though the label was provided, it was rejected because it wasn’t attached to the garment? I’ve never heard of anything so ludicrous, and I’m sure an excuse to not serve me. The assistants then accused me of wearing the item and returning it? Both assistants smelled the item, which hadn’t been worn, just tried on, and both advised it smelled of detergent and the other perfume. If I was a white woman would I have been treated the same. I am so saddened that discrimination still continues in society today. I will certainly not be re...
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0 You have already voted! Rating:5 Great online service, staff rang as I was concerned about sizing. Sent out the same day and unfortunately it wasn’t suitable so I sent it back. The refund was issued the next day. Wish all companies worked like this.
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0 You have already voted! Rating:5 What a gem of a boutique in the heart of Northampton! Beautiful collections of clothes and first rate customer service. Really helpful but not pushy. I was so impressed by how they knew what styles and colours would look great on me. One of the lovely assistants brought me down a pair of jeans from upstairs. I tried them on and they were so comfortable, I haven’t taken them off! Unheard of when buying jeans normally for me. Highly recommended especially if you want to update your look! Thanks Tracy, Tory and everyone else
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0 You have already voted! Rating:5 I’ve walked past this beauty for nearly a year and I never called in until yesterday and really wish I had sooner. I needed a new top as felt really uncomfortable in what I was wearing and I had the most friendly and supportive visit. I was helped to find tops that suited my size and figure and I can honestly say I was given tops I would never have looked at but when I tried them on they felt and looked amazing!! I am absolutely thrilled with my purchases and left with a few cheeky extra tops too! Thank you so much as I usually feel really uncomfortable in-store shopping as it often leaves me feeling upset and stressed about my figure but I left feeling body confident. Thank you so much!!! ❤️
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0 You have already voted! Rating:5 I prefer to shop online and ordered some dresses from this shop. I wanted to return one and realised the shop was only 30 minutes away from me so called to see if they could help me choose something else. The appointment with a stylist was fantastic. They had picked out some wonderful pieces for me to try, gave me plenty of time to choose with no pressure to buy and suggested accessories that worked really well. I would never have chosen the items I bought in the shop on the website, and I was thrilled with my purchases. Their advice was invaluable and I will definitely be returning. The shop is a treasure trove of beautiful pieces and the staff were excellent. Thank you so much. I’d travel hours for service like that and I now know exactly where I’ll be shopping for future outfits.
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