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| Monday: 8:00 AM – 5:30 PM |
| Tuesday: 8:00 AM – 5:30 PM |
| Wednesday: 8:00 AM – 5:30 PM |
| Thursday: 8:00 AM – 5:30 PM |
| Friday: 8:00 AM – 5:30 PM |
| Saturday: 9:00 AM – 1:00 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:2 Felt judged for being an NHS patient, the dentist had really bad bedside manner even though I said I was a nervous patient and the receptionists weren’t very nice either. I’ve ended up managing to go private but no chance would I pay to go back here. They didn’t even ask why I wanted to be taken off as a patient when I called up, no real care or interest at all. Other members of my family have had similar experiences here as NHS patients and are also looking to leave.
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0 You have already voted! Rating:1 The website said the practice was open so I kept trying to get through . Gave up and drove to the practice to try to get an appointment . On the door was a sign saying closed for Bank Holiday. Surely it would be reasonable to note this on the website and a simple message on the phone . Seems to me you aren’t concerned about patients. Other dentists manage to sort thisout
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0 You have already voted! Rating:5 Dentist Avinash Patel has provided wonderful, ongoing treatment to my 5 year old daughter who injured her tooth after having a fall. He is calm, patient and reassuring in his manner and she is never afraid to visit the dentist. Thank you.
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0 You have already voted! Rating:1 I booked a routine check up, and paid a £45 deposit, which was fine. While at the check up, the dentist did an x-ray and a scale and polish, both of which, I wasn’t asked if I wanted, and the price wasn’t discussed. I was charged £30 for the x-ray, and £70 for the scale and polish. The scale and polish took about 2-3 minutes. I know there’s equipment and expertise involved, but that’s very expensive. I have no problem with the work, but as mentioned in other reviews, they’re really trying to charge people for everything they can. Not discussing costs and just doing work without consent, so that they can charge more, is disgusting behaviour.
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0 You have already voted! Rating:2 The practice has changed a lot.
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Thanks for submitting your review!J
Karen
Tejal
Aidan
Edit: their response only furthers my point. How could I have declined when I wasn’t asked if I wanted the treatment or consulted on price in the first place? The sarcastic comment insinuating I’m poor really shows the horrible attitude they have.
Savitri
The receptionist has a disgusting attitude, short on words and doesn’t know what customer service is. Not a single smile, borderline rude responses, as if she is doing a massive favour.
I have never experienced sth like this being a private paying client anywhere else.
The dentists also changed after the refurbishment and reopening, they barely talk, unless you probe with questions,little comfort and reassurance given. It’s like you come for processing…
I simply don’t understand how people,who make so much money and rely on privately paying clients to survive, have such poor attitude.
Still to see if the work done holds, been about 1 year since fillings done (I don’t know if they have new reception staff now, the comment above is about a lady with dark hair in her 40s)