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Monday: 10:00 AM – 8:00 PM |
Tuesday: 10:00 AM – 8:00 PM |
Wednesday: 10:00 AM – 8:00 PM |
Thursday: 10:00 AM – 8:00 PM |
Friday: 10:00 AM – 8:00 PM |
Saturday: 10:00 AM – 6:00 PM |
Sunday: 11:00 AM – 5:00 PM |
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Showing 5 reviews Rating:5 When we went in to look for replacement sofas I expected to be accosted at every turn. I was very much mistaken. The staff were amazing (Tina in particular). She didn’t hassle us but was also available when we needed a professional opinion and explanation of features. We found the sofas we wanted and ordered the next day as we had some measurements we needed to do at home to make sure the fit was right.
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Rating:5 Visited DFS to look around and see what they had, a member of staff asked “if there was anything I was interested in..? I said I’m just looking at the moment..! The sales Gentleman simply said “my names Reese if you need anything I’m around.” I left and returned a week later to look at a sofa etc… He remembered me and even grabbed me a tape measure to check the size of the sofa we were buying… then happily found us when we had made the decision to buy.. offered a coffee during the purchase and educated us in relation to the material and how to care for it, which was a really nice touch which made it a really relaxed experience.
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Rating:4 Went for a browse, nice being able to walk around & not be pestered by sales people, but there was someone there who answered our questions when we asked, apart from one, which was very odd, they wouldn’t tell us how much it would cost for protection for the sofa for 5 years, said he wasn’t allowed, only at point of purchase, kept saying depends on purchase price, did say in the end it was 12% on top of your cost , which was a bit off putting, & definitely would put some people off buying, if no idea how much will added on, 2 other places had no problem giving us the full cost.
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Rating:5 We were served by Ed and he was amazing. Such a friendly salesman/not pushy and made us feel really comfortable. He helped us find what we were looking for and helped us customise our sofa. Honestly couldn’t recommend him enough! Thanks so much Ed
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Rating:5 Really enjoyed our tour around DFS. The staff were extremely attentive and helped us with all our enquiries. Plenty of Black Fridays offers around. Moreover, all the clearance products were free to collect same day (they also do the order to made products).
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Thanks for submitting your review!Daniel
Would we use DFS northampton again? You bet we would and would highly recommend anyone else that’s looking to use this branch as well. Thank you Tina and the other amazing staff.
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Great customer service. 10/10
Niki
Callum
Ionela
The car park is free for around 2h I believe.
Definitely recommend it! Good quality at resonable/reliable price.