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| Monday: 9:30 AM – 6:00 PM |
| Tuesday: 9:30 AM – 6:00 PM |
| Wednesday: 9:30 AM – 6:00 PM |
| Thursday: 9:30 AM – 6:00 PM |
| Friday: 9:30 AM – 6:00 PM |
| Saturday: 9:30 AM – 6:00 PM |
| Sunday: 10:30 AM – 4:30 PM |
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Showing 5 reviews Rating:5 Excellent information & service by Aidan at the store.
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0 You have already voted! Rating:1 Just had a single bed delivered which was ordered from Mattressman. Beware the delivery people are not Mattressman employees! Rude and inefficient. I paid extra to have my old base taken away. They refused to take it because it was attached to headboard. So what? Seems in the terms and conditions it says you have to detach this yourself . I have paid £30 for a service which hasn’t happened and Mattressman refuses to refund my money. They have offered me 2 free pillows. I am not in need of any pillows so have refused. Plus on the invoice it states, recycle boxes. 2 large boxes containing the bed are now leaned up against my wardrobe, the bed hasn’t been removed from the boxes, I can’t move them on my own, nor can I remove the base. Result total chaos. Never ever will I use this company again and will certainly not be recommending them to others.
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0 You have already voted! Rating:5 Excellent knowledgesble service. Very good prices and Black Friday discounts. Hope the delivery goes as well as the last one I ordered a couple of months ago. Useful 60 day exchange programme if we don’t get on with new mattress.
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0 You have already voted! Rating:1 Would avoid using this company, myself and my husband brought a bed frame and mattress and within a space of a year the mattress has gone into a v shape (It does not matter how often you turn the mattress over). Myself and my husband are not over weight either.
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0 You have already voted! Rating:1 My experience in store was good but that is where the positives end. I ordered a small double divan base. Was called to say it’s ready and scheduled a delivery date. Waited at home all day and at 430 called the helpline only to be told my mattress wasn’t on the delivery van – nobody had called me! I told them that I would be at work the next day and asked for a call to reschedule. This didn’t happen and bed was delivered the next morning to my poorly 13 year old. He was asked to sign and the guy basically pushed the bed into my hallway and left. I have received a 30 refund but am still waiting, over a week, to hear the report from the courier as to why they felt it ok to deliver to a minor!
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Thanks for submitting your review!Hilary
Delivered as promised by the 2 helpful delivery team. Call received 30 mins before delivery.
Thanks I have one more mattress to order and will be heading back to Mattressman.
Susan
Tricia
10 year guarantee on mattress.
Lucy
My brother within the first month of purchasing our mattress brought the same one and has got the same issues. Highly avoid, specially as now both myself and my sister in law are suffering with back and hip pains. Not only this but during my pregnancy I struggled to move in our bed, let alone try and have a good nights rest.
Such a shame that we now have to purchase a new mattress with it only being a few years old now and believe a mattress should last you a lot longer than a year/two.
Claire