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| Monday: 7:00 AM – 8:00 PM |
| Tuesday: 7:00 AM – 8:00 PM |
| Wednesday: 7:00 AM – 8:00 PM |
| Thursday: 7:00 AM – 8:00 PM |
| Friday: 7:00 AM – 8:00 PM |
| Saturday: 7:00 AM – 8:00 PM |
| Sunday: 10:00 AM – 4:00 PM |
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All reviews
Showing 5 reviews Rating:1 Sold me a sub-par product that is not fit for purpose and would not take it back. The representative, Patrick, was adamant that he is the expert of the matter and will not take the issue I faced, including several others from what I now see in the online reviews, in to consideration. His word was final, and I had no option but to the useless piece of junk home. Have always had issues with B&Q brand quality, but first time, a very bad experience at this store. Was surprised as it wasn’t just the one guy.
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0 You have already voted! Rating:5 I visited on the 9th May and was helped to find what I needed by Matt who was truly excellent!
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0 You have already voted! Rating:2 It’s a big store with lots of mediocre goods. Rare you don’t have to queue. Even if the place is empty you’ll have to wait because the robo-tills are often broken. Lots of staff, but usually only one person on the tills. Your mum shops there, but only because she doesn’t know any better. But now you do, and as you like quality gear and your time is valuable, you’re going to buy your paint from a decorating centre, and are opening a Screwfix account.
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0 You have already voted! Rating:5 Karagh did our free design session. She was great! Super skilled at the 3D modding software with an eye for detail, so her commendations were appreciated.
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0 You have already voted! Rating:3 Has a great selection of everything. Prices quite high, you can find everything cheaper elsewhere. Not always has stock in. I’ve been looking for plaster, so instead of board plaster I had to buy multi purpose plaster. It’s fine, but for such a big shop you expect better.
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Thanks for submitting your review!Bhanu
Emma
I had a difficult mission to find something that seemed to be impossible but Matt knew the store and products really well and found the perfect solution – two 50mm thick insulation panels.
I am super grateful for the great service I received and that I had just what I needed and within budget.
Please pass on my thanks to Matt and the Northampton Store Team!
Andy
Stephen
It was an 8:00am – 10:00am session, but she was bright and friendly from start to finish. Offering us coffee/tea/water on arrival.
On our first visit, Maddie (I think) was also really nice!
We had lots of questions as we were inexperienced but she was patient, friendly and found out anything she didn’t have the immediate answers to.
Sharu