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| Monday: 9:00 AM – 8:00 PM |
| Tuesday: 9:00 AM – 8:00 PM |
| Wednesday: 9:00 AM – 8:00 PM |
| Thursday: 9:00 AM – 8:00 PM |
| Friday: 9:30 AM – 7:00 PM |
| Saturday: 9:00 AM – 6:00 PM |
| Sunday: 10:00 AM – 4:00 PM |
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Showing 5 reviews Rating:5 Visited the Sixfields store today to book a Mediterranean cruise. Kathryn thank you so much for looking after us today and helping us to choose a cruise. You were so helpful and did not rush us in deciding. Thank you again Kathryn.
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0 You have already voted! Rating:5 Wow, what would i do without Robyn, she is great, so helpful, friendly and gave the best advice. Booked an amazing holiday with Robyn and she helped going through loads of different destinations, and gave so much information on the destination and what would be best for me. will always go back to her to book any other holidays in the future !!!
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0 You have already voted! Rating:5 A big thank you to Lorraine at Northampton store in changing our Asia cruise that was cancelled due to the Red Sea conflict to another cruise. She contacted the TUI Cruise Team to make the changes and my god, she has the patience of a saint as it took her 1.5 hours on the phone to them to get it changed! Even then she had to complete some booking tasks herself as the Cruise Team couldn’t! As there was a technical issue with booking the seats on the plane, she suggested we came back in 30 minutes to see if she was able to do it. We returned in 45 minutes and Lorraine had stuck with it and managed to get a result for us. Impressed with Lorraine as she had to endure the Cruise Team cutting her off on the phone and not calling her back, having to ring them again for the phone to go dead and then finally speaking to someone who took so long. The staff in the store are friendly, professional, patient and efficient but the Cruise Team who undertake the changes seem rather inefficient.
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0 You have already voted! Rating:5 We had an appointment with Robyn last Sunday the 28th January. Robyn was fantastic, made me and my mum feel so at ease with the whole process. Took us through different options on hotels and explained differences in board types. Even when we decided on a holiday, Robyn confirmed and made all details clear before us making payment. You can tell she is very knowledgeable and enjoys her job as she was very enthusiastic! I would Defiantely recommend and will be coming back!!!
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0 You have already voted! Rating:5 Excellent customer service from Sarah at TUI Northampton. Went above and beyond and I could not rate her highly enough. A real life Superhero right there!! Thank you so much Sarah!! You were such a great help and cannot wait for our holiday now. Many thanks!!
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