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Showing 5 reviews Rating:5 Nice and clean staff was very helpful
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Rating:1 Been using gaming arcades for a number of years, this time at West brom admiral was a shocker.
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Rating:5 Excellent customer service.
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Rating:3 Lovely clean arcade.
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Rating:3 I personally do not like the place. It has a frosty atmosphere with people betting their hard earned money. What is the saying ?
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Thanks for submitting your review!Allison
User
Firstly, as I entered the venue, I had a scruffy looking lady say ‘Give me some money!! You’re indian, you’re rich’ which was witnessed by the member of staff at the door also. He didn’t apologise or do anything to make it seem like that was unacceptable, then I signed up to the cash match rewards scheme, in to be told I don’t get a cash match for signing up on the day, which is absurd as all other companies I’ve used have offered something on sign up. Then, a machine stole my money, and I was told I will have to come back at 6am to get my money back. Not impressed and actually wish I didn’t enter the venue. Massive waste of time and as a customer was left very disappointed
Martin
Great selection of machines including old school which is why I went there in the first place
ruth
When asked to change my coins to notes the member of staff was extremely nice, just a shame I was in thier for 30 mins but no one came over and acknowledged me and asked if I wanted a drink .
The other member of staff kept looking over at me as well
Valerie
” A fool and his money are easily parted.”