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| Monday: 9:30 AM – 3:00 PM |
| Tuesday: 9:30 AM – 3:00 PM |
| Wednesday: 9:30 AM – 3:00 PM |
| Thursday: 9:30 AM – 3:00 PM |
| Friday: 9:30 AM – 3:00 PM |
| Saturday: 9:30 AM – 1:00 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:5 My father had passed away and I went in to sort a few things out with my fathers account I spoke with Joel he was very nice calm and helpful which helped under my circumstances Thankyou Joel Solihull mell square branch
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0 You have already voted! Rating:5 In the past have not been happy with the service from Barclays and in the last few years 5 branches have been closed therefore when I had to try and visit a branch to close my late husbands account I was not looking forward to the task how wrong could I be met at the door by a cheerful polite and helpful member of staff who took my details and made sure I didn’t have to wait long the next member of staff was also very professional and helpful in this situation all in all I have to say well done to this branch you are a credit to your company
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0 You have already voted! Rating:5 I just want to thank Kiran At Solihull I was waiting on getting an email I could send the feedback on and still have not received it so I had to share how amazing kiran was honestly she lifted the weight of my shoulders and was so patient with me and how she explained everything to me she made it soo simple.
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0 You have already voted! Rating:5 I carried out some work in this branch today, and was very happy with how pleasant and professional the staff were. The lady who showed me around was great. It was her first day and she couldn’t help me enough. Thank you. You made my job a lot easier.
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0 You have already voted! Rating:1 Terrible bank.
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Thanks for submitting your review!User
Rachel
Rahman
Thank you kiran
Mr
User
Tried to open a joint account. Arrived at the branch for the ID check, Joel told us we wouldn’t be able to be served as all branches close at 3pm (definitely in some deep water, if you know, you know). Anyways, he told us to come back the next day, or the day after and we did. Only to be told we didn’t have an appointment so couldn’t be served … when Joel told us to just turn up!
Raised an official complaint with Barclays. Was told there was no appointments this month at Solihull for an ID check. And no appointments at the Coventry Road branch this month OR next month. Not being funny, but a bank not being able to ID check you for 2 months definitely screams dodgy, something not quite right with Barclays.
Would not recommend! Bank with the *black horse logo* is amazingly efficient in comparison, would advise anyone looking to open an account to go there 😉