West Midlands » Bank » Halifax

Halifax

Average score: 1.8/5
(5 reviews)

   https://branches.halifax.co.uk/solihull/92-high-street?utm_source=Google&utm_medium=Yext
   92 High Street, Solihull B91 3TA, UK
   +44 345 720 3040
   Bank

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Opening hours

Monday: 9:00 AM – 3:00 PM

Tuesday: 9:00 AM – 3:00 PM

Wednesday: 9:00 AM – 3:00 PM

Thursday: 9:00 AM – 3:00 PM

Friday: 9:00 AM – 3:00 PM

Saturday: 9:00 AM – 1:00 PM

Sunday: Closed

Additional information on Halifax

This is the location of Halifax

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Reviews

All reviews

Showing 5 reviews

Claire 29 May 2024, 12:10
Rating:
1
Under staffed. People in front of me had queued for over 1 hour. One member of staff on during lunch hour. Queue was to the door with several people leaving to come back later. Very shoddy. Can’t wait to close this account.

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Karen 16 February 2024, 23:35
Rating:
2
The opening hours are completely deficient and on a Saturday are just ridiculous. Always a queue, staff pretty indifferent / don’t seem to care much

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Thomas 18 December 2023, 13:59
Rating:
2
Not my usual branch but have visited twice in the last 3 months. Queue goes to the door. Under staffed and staff dawdle badly. They are polite and the branch is clean hence the 2 stars. Everything else is a let down. Systems are slow and so are staff and can’t figure the management system out if there is one.

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Ian 5 September 2023, 10:01
Rating:
1
I visited the Halifax Bank at 9am today. One cashier serving. Another appeared 5 minutes later. After a wait of 15 minutes, I asked one of the cashier’s (whose attitude was somewhat indifferent) to speak to a member of staff at the help desk. Her reply was “There’s no one available” and continued with her work. Both Shocking, and appalling customer service. I immediately left the bank in disgust. In the past I have spoken with Manjit, and Simon who were very helpful. Is this now the low standards of service customer’s can expect?

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FIONA 29 March 2023, 11:25
Rating:
3
Only 1 cashier at window when we came in, 2 others appeared later, queue getting longer. Only one cash machine inside, again big queues! Come on Halifax, get it sorted!!!

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