Halifax

Average score: 2.0/5
(5 reviews)
   https://branches.halifax.co.uk/wolverhampton/15-queen-square?utm_source=Google&utm_medium=Yext
   15 Queen Square, Mander Centre, Wolverhampton WV1 1TH, UK
   +44 345 720 3040
   Bank

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Opening hours

Opening hours
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

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Reviews

All reviews

    Showing 5 reviews
  1. Rating:

    1
    Everytime I come here there is a ridiculous wait time, minimum half an hour wait (at best!) sometimes just to be told to do things online.

    The branch shuts at 5, meaning working people can only attend at lunch time. If as an establishment you know that, and know you have excessive wait times every single day surely you would do something about it and have more staff on the counters during peak times!

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  2. Rating:

    1
    Drunk’s on waiting seats at front of bank. Eventually seen by welcome staff ,told us to queue for the counter to open account.Two counter staff, took over 30 mins,to be told got to open online,the chap who told us to queue was on the next till keeping his head down. Absolute joke, 45 minutes of our life wasted.
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  3. Rating:

    1
    Ridiculous wait times. Never enough staff around for any sort of help or advice worth changing over to a different bank waste of time.
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  4. Rating:

    4
    I have just attended once. “First impression matters”. a strong saying. I am really pleased with the attention i received from the young lady that came to assist me. I was one the queue ( a little bit long ), wondering how long it would take to be my turn as I left my baby at home for the first time with her dad. There and then came this lady that was soft spoken and patient. She help with my cheque deposit, while explaining how I could do it next time. She also worked on my card which I had disabled as a result of misplacement. I ended leaving earlier than I thought . .❤❤
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  5. Rating:

    3
    Staff are freindly enough, but using a counter service usually first involves long long ques as people sort their entire lifes out in front of me. Also Saturday before Christmas I saw no signs online about shortened opening hours and Google showed open until 15:30, arrived at 13:30 to find it completely closed. For me the online hours should of been adjusted, as a small business owner I happen to know how easy this is to do, Halifax you have no excuse. Also couldn’t find the branch telephone number to call them to double check, just number for the generic telephone banking.
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