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| Monday: 9:30 AM – 4:30 PM |
| Tuesday: 9:30 AM – 4:30 PM |
| Wednesday: 9:30 AM – 4:30 PM |
| Thursday: 9:30 AM – 4:30 PM |
| Friday: 9:30 AM – 4:30 PM |
| Saturday: 9:30 AM – 1:00 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:1 Unfortunately they done abide by their opening hours roles and close the branch earlier than written on their door.
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0 You have already voted! Rating:5 I would just like to say thank you to Sarah and the other lady in the branch as they helped me massively when I was stuck in the car park that only accepted cash and I had no card or cash on me at the time due to being in a rush in the morning. Whether it was a simple gesture, to me it helped massively and saved me a lot of hassle. Thanks again.
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0 You have already voted! Rating:1 Some staff have very poor knowledge about how to protect customers’s best interest. Also it is not infrequently to see unpleasant manners with staff. I experienced a number of times and finally decided to change my bank.
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0 You have already voted! Rating:1 If i could give a lower score i would. The service is terrible unless you wish to start a mortgage or pay in money. There is no interest for customer care.
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0 You have already voted! Rating:1 I am very disappointed with the service they providing. No body knows what is happening no customer care. I lost my credit card in January reported over phone and they said will receive new card in 5 working days. Then when I didn’t get more than 2 months and chatted and called they again said will process now and get in 5 working days. I didn’t receive any. Again call and the person was nice over phone and reassured will receive my card definitely this time but I have to collect from local branch in 6 working days. I been there today after around 2 weeks but it was not there and they said not ordered or processed even and they can’t help. Its a joke. No care for customer. Definitely worst service.
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0 You have already voted!
Thanks for submitting your review!mohammad
Brendan
User
Darrell
I need to make an appointment to arrange help for my elderly mothers finance, it is absolutely impossible to speak to some one.
Try the web site chat line the mechanical voice recommends! unless you give an answer it is programmed to hear it disconnects you, what a joke!
I have tried to phone the branch directly it still puts you through to the main number which again sends you in a huge circle To the mortgage department who then transfer you to a infinity number.
I Asked for a call back, guess who called back? the mortgage department who could not help.
This is just not good enough service HSBC.
Hajra