Menu
Menu
There is no most valued review available.
| Monday: 9:30 AM – 4:30 PM |
| Tuesday: 9:30 AM – 4:30 PM |
| Wednesday: 9:30 AM – 4:30 PM |
| Thursday: 9:30 AM – 4:30 PM |
| Friday: 9:30 AM – 4:30 PM |
| Saturday: 9:30 AM – 1:00 PM |
| Sunday: Closed |
Here it is possible to add your company logo, images that reflect the atmosphere of your business or pictures of your products. It is also possible to connect your social media pages here, allowing visitors to this profile to find all information about your company in one place.
Find all the independent reviews written by real people on this independent platform for reviews, discussions, questions and experiences!
On this platform you will only find reliable reviews that are both automatically and manually moderated. Consumers are increasingly skeptical of companies collecting their own reviews. We are 100% independent, and businesses can use our platform completely free of charge. This creates a transparent picture through authentic experiences and reviews written on ReviewsBritain.com. You can read more about how we do this in our moderation policy.
As well as reliable reviews, you can also find all the extra information you need on our website, such as contact details, opening times, directions, local information and more. We also compare businesses and locations so you can make the best choice locally.
Start writing your own review or read more about HSBC West Bromwich!
All reviews
Showing 5 reviews Rating:2 I went to my bank this morning to put some money into my account and got there at 10.30 ish only to find they no longer open on a Saturday .
0
0 You have already voted! Rating:1 I accompanied my son, who is severely sight impaired, to pay in money to his new First Direct account. My husband had looked up where we could do this, and this branch came up as nearest. We went in at 11.45am, and there were no staff and a few customers standing around waiting to be helped. Three members of staff came out over the next few minutes, one female and two gentlemen. One of these gentlemen called out, “Do you need help?” From across the shop, I indicated that my son did. He uses a white cane, its large, and with a large ball at the end of the cane. He moved over to us and spoke to me, not my son, and again, I indicated the customer was my son, not me. He shrugged and said, “What do you need?” My son explained, and before he’d fished, the gentlemen was dismissing us! He walked off, saying, “You can’t do that here. You have to go to the post office. We don’t do first direct.” He was so rude and requires some customer serv...
0
0 You have already voted! Rating:1 Now unable to pay in cash at the home branch of my bank. Website claims they have a counter service, but that is not correct. Incredible!
0
0 You have already voted! Rating:5 I went to West bromwich branch about 11 ish as I feared I had been scammed , I was helpand supported by a lady named Aga who was professional empathic and put me through to fraud team , a credit to the team a amazing branch member many thanks d cunningham sutton
0
0 You have already voted! Rating:5 The customer service I have received today has been wonderful thanks to a man called Arvi and his apprentice. Every query I had got resolved even after the branch was closed to the public. I felt looked after. I don’t have a HSBC account I am managing someone else’s – things can get tricky with these things. It helps when someone knows what they’re doing and gets it done.
0
0 You have already voted!
Thanks for submitting your review!Nana
I work Mon to Fri the time they are now open is 9-5 Mon to Fri I live in Great Barr West Bromwich is my nearest branch. How is it that all the other banks on the high street are open but you choose to close yours. How on earth are we who work 9 to 5 able to visit the branch this is so unfair. I checked the machine outside to see if I could pay my cash in that way as the bank was closed and that too was out of order.
Not good not happy .
Deborah
Dean
Debra
User