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| Monday: 9:00 AM – 3:30 PM |
| Tuesday: 9:00 AM – 3:30 PM |
| Wednesday: 9:00 AM – 3:30 PM |
| Thursday: 9:00 AM – 3:30 PM |
| Friday: 9:00 AM – 3:30 PM |
| Saturday: Closed |
| Sunday: Closed |
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Showing 5 reviews Rating:5 The best legend out there Anthony bloody Clayton, he helped us out a great deal and is very kind to heart. Hes the manager but he deserves a promotion
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0 You have already voted! Rating:2 In the tetenhall branch customers always have to wait, whether there is a short or long que.There are alot of staff but they aren’t attending to customers.The last twice l have visited the bank in the last month l have observed 3 occasions
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0 You have already voted! Rating:4 Overall a nice bank. They need more cashiers on: there are always lengthy waits. Staff are always helpful. It’s a pity there’s no cashpoint machine inside. There was many years ago. I don’t understand why it was removed.
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0 You have already voted! Rating:5 The team at this branch are fabulous! To see the same lovely people every week is a rarity these days. Thanks to Craig for the last 2 meetings, both useful information, following to setting up my daughters first bank accounts. I spoke also with Lisa the manager after to say how appreciative I am to be advised by Craig. I won’t book a meeting with anyone else as no stone goes unturned and I’m confident to put my trust in him always, thanks for looking after me and the family Craig!
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0 You have already voted! Rating:3 There’s always pleasent staff at this branch and I use it often, today however I was served by a member of staff (Julie) who was very miserable, she obviously didn’t want to be there, she didn’t greet me at all in fact she didn’t say much apart from shout at elderly customers behind me to wait in line.
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patrick
where people who had finally got to be served were dealing with the sensitive issues of probate and death certificates.Their business was discussed at the till in front of the que.It was visibly very awkward for the client and other customers.This is an unusual practice . Surely customers with issues over a recent death and finance should be prioritised and taken to sit in a side room to discuss their private business.One client did complain and was brushed off and referred back to the team on line who had sent her to the bank.There is also no way of contacting tetenhall branch to make an appointment .
Linda
katie
Harry
She huffed at serving me 3 times for no reason, is it a wonder people bank online with customer service bank representatives like this staff member.
I hope she was just having a bad day, as we all do, I just didn’t like being made to feel unwelcome and like I was a bother to her.
Rated 3 stars as usually this branch has nice staff members that always help with banking queries and it’s very conveniently located.