Menu
Menu
There is no most valued review available.
| Monday: 9:30 AM – 5:00 PM |
| Tuesday: 9:30 AM – 5:00 PM |
| Wednesday: 9:30 AM – 5:00 PM |
| Thursday: 9:30 AM – 5:00 PM |
| Friday: 9:30 AM – 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Here it is possible to add your company logo, images that reflect the atmosphere of your business or pictures of your products. It is also possible to connect your social media pages here, allowing visitors to this profile to find all information about your company in one place.
Find all the independent reviews written by real people on this independent platform for reviews, discussions, questions and experiences!
On this platform you will only find reliable reviews that are both automatically and manually moderated. Consumers are increasingly skeptical of companies collecting their own reviews. We are 100% independent, and businesses can use our platform completely free of charge. This creates a transparent picture through authentic experiences and reviews written on ReviewsBritain.com. You can read more about how we do this in our moderation policy.
As well as reliable reviews, you can also find all the extra information you need on our website, such as contact details, opening times, directions, local information and more. We also compare businesses and locations so you can make the best choice locally.
Start writing your own review or read more about Metro Bank!
All reviews
Showing 5 reviews Rating:1 Been with this bank since 2012 and they’re used to be really good now they ain’t even open on weekends and my friend can’t even join when I was able to join easily
0
0 You have already voted! Rating:1 I phone this bank in advance as we live an hour away and we were told no appointment booking was necessary. we turned up and were told we needed an appointment! absolutely infuriating and no apology from the cocky manageress. Avoid.
0
0 You have already voted! Rating:1 I went on holiday for 2 week. While I was away I check my account on line to make sure all my bills and mortgages are going out on time. Metro bank decided to block my account for checking my account online. Made several requests as it was causing me problems my mortgage would not be able to come out. They refused to communicate with me while I was out of UK and would have to go to my local bank when I am back to see if they will unblock my account
0
0 You have already voted! Rating:1 Do not bother with this bank. Joined a number of months ago for convenience of their opening hours which are generous. However lately there’s been nothing but problems.
0
0 You have already voted! Rating:1 I’ve been in 3-times in as many months. Each time a short queue with a long wait. On this occasion it took them over 35-minutes to simply unblock a card. In the modern era it’s absolutely painful to watch them tapping away, getting up, going away, coming back, tapping away (repeat). I joined Metro for apparent convenience but my experience as a customer over the past 6-months has generally been nothing but inconvenience.
0
0 You have already voted!
Thanks for submitting your review!Katarina
Jason
Y
Suzieq
If the computers go down, staff are slow to go into the manual protocols and can’t even total up three cheques with the use of a calculator correctly! Very often the till receipt machine isn’t working and a manual one is written.
The real gripe however is with their so-called customer services. The staff sound tired and bored, requests for a manager call back go ignored, complaints are closed without discussion with you, a letter is mailed out & money put into your account as recompense none of which is remotely helpful.
If you fail the security checks (I forgot to say my middle name) your card is instaneously blocked with no right to appeal. You’re advised to go to the bank to unblock but not told what you need to take. Anytime you get transferred between departments you have to go...
Mark