NatWest Solihull

Average score: 3.4/5
(5 reviews)
   https://locator.natwest.com/Branch/555015-Solihull.html?extcam=N_SEO_GMAP_0_Yext_555015_0_0
   4 High Street, Solihull B91 3TF, UK
   +44 345 788 8444
   Bank

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Opening hours

Opening hours
Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Additional information on NatWest Solihull

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Reviews

All reviews

    Showing 5 reviews
  1. Rating:

    5
    I had a brilliant experience with a colleague from the NatWest Solihull branch. Her name is Mary. She dealt with my query with care and understanding and fixed it for me. 10/10 service from her, thank you so much!
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  2. Rating:

    5
    Lovely helpful staff. Relaxing environment. Good service.
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  3. Rating:

    1
    Arrived 5 minutes before the bank closed. The doors were locked and they refused to let us in and said that the tolls were closed. I explained that I didn’t need a till and just needed a machine to deposit cash. Again, we were refused entry
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  4. Rating:

    5
    I am a NW customer at a different branch but went into mom’s Solihull branch with her after my dad passed away. We had so many queries and problems. The staff were wonderful. Initially served by a young lady on the desk (very helpful and polite), we were then helped by a lady named Sarah. She was fantastic, sorted all our problems and lifted one of the weights off our mind at this difficult time. Very grateful.
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  5. Rating:

    1
    Recently came here as I needed to deposit some cash. I don’t bank with NatWest themselves but I bank with RBS. I got sent a letter from RBS informing me that the Birmingham city centre branch will be closing and I’m allowed to use any NatWest store as it’s it parent company. It ended up me not being allowed to use their services even though I had ID. I have lost my RBS card and I’m utmost certain I can deposit cash without a card. I had my online banking with me but even then I needed my card. I was served by a man who wore casual clothes, he really didn’t really seem bothered at all and it did seem like he was a manager. God knows what the issue was? Maybe I was young? Asian? Had a load of cash with proof of funds? Maybe I wore a nice outfit or a not so nice outfit and it wasn’t good for his liking? God knows, In the end I decided to deposit it at Lloyds across the road without having to use my card when I already had it and that went through fine. All then asked for was proof of fun...
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