Menu
Menu
There is no most valued review available.
| Monday: 9:00 AM – 5:00 PM |
| Tuesday: 9:00 AM – 5:00 PM |
| Wednesday: 10:00 AM – 5:00 PM |
| Thursday: 9:00 AM – 5:00 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: 9:00 AM – 1:00 PM |
| Sunday: Closed |
Here it is possible to add your company logo, images that reflect the atmosphere of your business or pictures of your products. It is also possible to connect your social media pages here, allowing visitors to this profile to find all information about your company in one place.
Find all the independent reviews written by real people on this independent platform for reviews, discussions, questions and experiences!
On this platform you will only find reliable reviews that are both automatically and manually moderated. Consumers are increasingly skeptical of companies collecting their own reviews. We are 100% independent, and businesses can use our platform completely free of charge. This creates a transparent picture through authentic experiences and reviews written on ReviewsBritain.com. You can read more about how we do this in our moderation policy.
As well as reliable reviews, you can also find all the extra information you need on our website, such as contact details, opening times, directions, local information and more. We also compare businesses and locations so you can make the best choice locally.
Start writing your own review or read more about TSB Bank!
All reviews
Showing 5 reviews Rating:5 Amazing customer service from start to finish, had a problem with an Online Banking and Setting the App up, Dean the Customer Service Advisor was so helpful and talked me through the process step by step and all was complete, nothing was too much trouble for these guys which cant be said about other Banks, Thank You again for a Great Service.
0
0 You have already voted! Rating:5 Great customer service, Jonathan helped me with what I needed
0
0 You have already voted! Rating:1 Out of the 3 staff members behind the counter one was actively serving a customer sharing information on his high savings. The other 2 were looking at something on on pc screen after what felt like a long wait ( i managed to read all the posters and marketing information). I was then asked if I could be helped. I asked for a statement and then was questioned about my reasons it felt quite intrusive. The customer that came in was directed straight to the counter for assistance.
0
0 You have already voted! Rating:1 Called into Wolverhampton branch today to open a new account for a fixed term bond. I had taken all the necessary documentation as stated online. Two male members of staff there…a meeter and greeter and a chap sitting at a table…no customers in the bank. I was told I needed an appointment and could not be seen. Nothing on website to indicate you needed to book an appointment!!!. Really pushing online banking which I don’t want to do. A very disgruntled 73 year old pensioner who had paid for a taxi to get there. I passed by the bank an hour later and still no customers in there. Very poor customer services and insufficient information on website, TSB. I am not sure I want to be a customer if this is the level of service you provide.
0
0 You have already voted! Rating:1 Breathtakingly rude, unprofessional, nasty middle aged female cashier who I spoke to in the bank this morning . Zero social and customer service skills. Absolutely shocking attitude and so arrogant. Enjoys belittling people it would seem.. Comes across as a big bully. How she managed to ‘bag’ herself a job dealing with the general public is beyond belief. Complete shambles. A total embarrassment to TSB.
0
0 You have already voted!
Thanks for submitting your review!Scott
Deepak
Sekina
Thank you for making me feel beyond awkward and unwelcome in your branch today. You’ve actually made the automated system seem more customer oriented.
Margaret
sahra
You would get more of a friendly welcome being held at gunpoint at your local Co-op.
The other members of staff (a younger lady and gentlemen were perfectly fine).
TSB seriously need to look into how customers are being treated by this ignorant, unprofessional woman. I was extremely upset by how she spoke to me. I will never step foot in this bank again,.