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| Monday: Closed |
| Tuesday: 9:30 AM – 5:30 PM |
| Wednesday: 9:30 AM – 5:30 PM |
| Thursday: 9:30 AM – 5:30 PM |
| Friday: 9:30 AM – 5:30 PM |
| Saturday: 9:30 AM – 5:30 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:2 Went in today to ask about some specific part and I’ve been sent to Halfords , I think only one person from there knows things about bikes ,
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0 You have already voted! Rating:5 Great service in the shop today, the guys know there stuff !had my bike serviced at the Birmingham store, really good price, really great service, couldn’t ask for more. would definitely recommend anyone who needs a service,advice to head there well done guys
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0 You have already voted! Rating:5 Outstanding dedication to customer and after-sales service, beyond the call of duty, with expert advice.
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0 You have already voted! Rating:5 Now that EBS is the only substantial ebike retailer in reach of Birmingham city centre (I live in Handsworth), I’m pleased and relieved they are so good. I’m 80 and switched to electric recently as challenges in parts of the country were becoming more like ordeals. My Cube 500 step through eats hills alive – it’s a bit of a ‘monster’. I take it on trains and have enjoyed the ascents and tracks of the Forest of Dean with my dog Pip who travels in the ‘boot’ – as also on the main and back roads and lesser hills of Birmingham. EBS sold it to me and have since maintained and performed various small repairs with efficiency and good will. I plan to pass on the ebike I have now to my daughter and buy myself a less powerful one in a few months and will use the friendly staff on the EBS network to explore my options.
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0 You have already voted! Rating:5 A massive thankyou to Paul the General Manager and his staff at the Birmingham shop. I purchased my first electric bike and delt with Will and Niki, nothing was too much trouble and I found the whole team very knowledable, friendly and very customer focused. Will talked me through all my options and all the features and benefits of the bikes I was interested in. The whole experience was great and their aftersales backup including the free service at 175 miles is second to none! You guys have won me over with your professionalism, keep up the good work I would not go anywhere else now. Thanks again guys, one very happy customer
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Thanks for submitting your review!Craciun
markpower
Harvey
The advice provided by the team in the Shirley/Birmingham shop resulted in us buying what proved to be the ideal choice of bike for our non-standard requirements. Internet research would not have achieved this.
It was after bike ridden away and our money in their bank that the team went well beyond the call of duty to help us with a situation caused by a puncture, and then provided us with thorough technical training related to our particular use of the bike. These guys look after their customers.
Simon
ian