Menu
Menu
There is no most valued review available.
| Monday: 7:00 AM – 6:30 PM |
| Tuesday: 7:00 AM – 6:30 PM |
| Wednesday: 7:00 AM – 6:30 PM |
| Thursday: 7:00 AM – 6:30 PM |
| Friday: 7:00 AM – 6:30 PM |
| Saturday: 8:00 AM – 2:00 PM |
| Sunday: Closed |
Here it is possible to add your company logo, images that reflect the atmosphere of your business or pictures of your products. It is also possible to connect your social media pages here, allowing visitors to this profile to find all information about your company in one place.
Find all the independent reviews written by real people on this independent platform for reviews, discussions, questions and experiences!
On this platform you will only find reliable reviews that are both automatically and manually moderated. Consumers are increasingly skeptical of companies collecting their own reviews. We are 100% independent, and businesses can use our platform completely free of charge. This creates a transparent picture through authentic experiences and reviews written on ReviewsBritain.com. You can read more about how we do this in our moderation policy.
As well as reliable reviews, you can also find all the extra information you need on our website, such as contact details, opening times, directions, local information and more. We also compare businesses and locations so you can make the best choice locally.
Start writing your own review or read more about Mercedes-Benz of Solihull Aftersales!
All reviews
Showing 5 reviews Rating:1 The parking situation is appalling, the lounge area is below par and requires a refit. The service that I received was to the same standard, that is poor. Unfortunately, I did not believe a word that I was told by the service team as what they explained was lacking in credibility and didn’t really make sense. After parting with £1200, i decided that I could no longer deal with LSH Mercedes as i had no trust or confidence in the dealership . Due to my experience I sold my Mercedes and purchased a new BMW. As a premium car brand Mercedes Solihull really need improve in many areas in order to provide a service their customers rightfully expect.
0
0 You have already voted! Rating:5 soo pleased with my experience today (service b on my car) staff were very friendly and helpful. got a nice loan car for the day also. vary patient in answering my questions and curiosities also.
0
0 You have already voted! Rating:1 Absolutely shocking customer service!! They’ve had my car for 4 days, been trying to call so many times no answers!! If you want to book your Mercedes please go elsewhere. These people here will take your car in and leave it parked up as my tracker shows. This is disgusting especially how well Audi have serviced my r8 today. They’ve been the one to call me straight sway. But here it’s been days with no updates at all !! I was meant to get my car back today but looking at the tracker I don’t think anything has been done. It’s an hour job they said!! Replacing the alternator pulley on my C63
0
0 You have already voted! Rating:1 Be aware of these guys they charge £150 per hour just to investigate a fault before even providing you with a quote!
0
0 You have already voted! Rating:5 Wow – great service. I’m very disappointed with the problems concerning the AdBlue system on my E220d but very impressed with LSH AUTO in their approach to resolving the problems. I’ve had three different faults with the system, the first two cost circa £2,000 the third (upstream NOX sensor) occurred a couple of days after getting the car back from the AdBlue tank being replaced. To their great credit LSH have covered the parts and labour cost of the sensor replacement. Jessica managed the first two problems she was highly professional – did what she said she would do, used discretion in pricing and arranged a loan car. Maz dealt with the third problem and maintained the high service standard I’ve experienced at LSH. Being aware of the history he used his own initiative to work with the branch manager on the pricing, presented options for the repair work and arranged a loan car. He has a great manner and provides updates as necessary.
0
0 You have already voted!
Thanks for submitting your review!Dean
Georgiana
R
Randip
I booked my car in for 2 repairs, at no point during the telephone conversion did they mention it was going to cost £150 per hour, per fault to investigate what needs to be done.
If you need to repair or serve your Mercedes use a local garage or other independent Mercedes specialist.
Martin
The only improvement I’d like to see is...