Enterprise Car & Van Hire – Dudley

Average score: 3.4/5
(5 reviews)
   https://www.enterprise.co.uk/en/car-hire-locations/uk/dudley-u376.html?mcid=yext
:245709   Unit 41, Coneygree Industrial Estate, Dudley, Tipton DY4 7UF, UK
   +44 121 557 0100
   Car rental agency

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Opening hours

Opening hours
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

All reviews

    Showing 5 reviews
  1. Rating:

    5
    All I can say brilliant service from these lads
    Especially from Ahmed what a polite young man thank you once again your doing a fantastic job
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  2. Rating:

    5
    Best hire company I’ve used very welcoming, fast and easy to use no hassle and don’t try a rip you off like some others, definitely be back thank you, forgot the 3 gentleman’s names but thank you
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  3. Rating:

    1
    The hiring of the van itself was great, van was clean and no issues. The people must be only paid commission as they try to con you for more money constantly. Told to bring the van back with fuel because they can fill it cheaper then charged someone else £1.80 a litre glad I dodged that. Was also told it wasn’t insured because they messed up paperwork and to come in and pay an extra £180, when I told them I’m not driving it if it’s not insured they changed their mind and said it was insured all of a sudden
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  4. Rating:

    1
    POOR CUSTOMER SERVICE! untrained with a very straightforward problem. I was charged even if I DID NOT GET the car from them. I called their branch over a month ago for this issue and asked for refund. Was told to wait for 2 weeks, no refund. Called again later, one staff said they will send me an email within 24hrs; waited for a day for it but none! Called them back the second day for the same concern, no one was answering, as soon as they picked up had to explain the issue all over again. POOR record keeping and inefficient service! the staff even put their phone down on me!! How unprofessional are you ! dont you know customer service at all???? Disgusting !
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  5. Rating:

    5
    Great service when picking up my hire car. Very informative and polite from beginning to the end. Car was brilliant too. Everyone in the office was very helpful and respectful. Big shoutout to the asian chap Raj I believe his name is (if his name is incorrect let me know I will update) for looking after me, will come again.
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