Enterprise Car & Van Hire – Shirley

Average score: 3.8/5
(5 reviews)
   https://www.enterprise.co.uk/en/car-hire-locations/uk/shirley-u3d4.html?mcid=yext
:245709   350 A Stratford Road, Shirley, Solihull B90 3DN, UK
   +44 121 733 8998
   Car rental agency

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Opening hours

Opening hours
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

All reviews

    Showing 5 reviews
  1. Rating:

    5
    As part for work arrangements, I frequently utilise a hire car service through our Enterprise account. While I have had the pleasure of interacting with several team members from this branch, Munif has truly stood out as my preferred choice for bookings. His commitment to ensuring the cars are in excellent condition and providing exceptional service is commendable. It makes such a huge difference to your day! The entire team has consistently demonstrated reliability and efficiency throughout the booking process. I’m happy my company has chosen this branch to handle our car hire needs!
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  2. Rating:

    5
    Enterprise truly went above and beyond in providing excellent customer service by offering me a courtesy car after getting into an accident. Jordan and Munif were fantastic in ensuring a smooth experience. Their professionalism and dedication deserve commendation. Overall, Enterprise exceeded expectations, making my interaction with them a positive one. Great job!
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  3. Rating:

    4
    Due an accident on my insurance I was given a courtesy car from Enterprise Shirley. It all went very smoothly, the car was an MG HS much bigger than my Corsa but lovely to drive. The car was very clean and in excellent condition. Communication was also very good. Great all round.
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  4. Rating:

    1
    Absolutely appalling service. We’ve had a courtesy car from this branch, and I strongly suggest to others don’t bother! We was told to pick up and collect the car and once there was informed they needed a payment of £70 – this wasn’t explained clearly what exactly this was for but we paid it. Then we’ve had a random payment of £50 taken from account without no notification or any communication. When trying to ring they don’t answer. Absolutely appalling service from a well known company. Everything just seems like such a chore to them. We’ve rang head office who told us they can’t do a thing as the branch is closed. We’ve had to empty bank of funds at the moment to ensure they take nothing else!!
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  5. Rating:

    4
    Efficient online booking process. The staff were quick and efficient during the vehicle collection. Happy to add a second driver to the van insurance (£15.00). Van floor could have been a little cleaner, a previous hirer must have used it for gardening materials. We put a plastic sheet down to stop our furniture getting dirty. Reasonably priced, even though the various add ons soon mount up. One day it’ll be as simple as selecting the vehicle and here is the price without having to gamble on the other options. Likely to use again as they have a professional nationwide service and we could drop off at a different branch.
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