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| Monday: 9:00 AM – 5:30 PM |
| Tuesday: 9:00 AM – 5:30 PM |
| Wednesday: 9:00 AM – 5:30 PM |
| Thursday: 9:00 AM – 5:30 PM |
| Friday: 9:00 AM – 5:30 PM |
| Saturday: 9:00 AM – 5:30 PM |
| Sunday: 11:00 AM – 5:00 PM |
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Showing 5 reviews Rating:5 Efficiency from a member of staff .all my questions were answered. Regarding a new handset. I will return if there are any problems with my device selected..
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0 You have already voted! Rating:5 Went into 02 shop in West Bromwich to upgrade my dads phone
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0 You have already voted! Rating:1 Worst customer service as they don’t want to see the customers and they don’t know how to deal with customers
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0 You have already voted! Rating:5 Hi, i used the o2 New Square store in West Bromwich for the first time to buy a new phone, as i entered the store i was greeted by a member of staff, who was very polite, i told him about the problem i had with my old phone and he introduced me to Amraj,
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0 You have already voted! Rating:5 Had a problem with my 02 account, went in to the 02 shop in West Bromwich, and a guy named Liam, helped me sort out my account. Thanx to Liam, can access my account at last
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0 You have already voted!
Thanks for submitting your review!Keith
Mel
Althea and Liam went above and beyond to help with this process and nothing was too much trouble
A big thank you to both of them
Aamir
They need to improve the standard of their customer service
They got attitude like we will ask them anything for free
Stephen
Amraj help me choose a new phone , he wasn’t a pushy sales man, like the one’s I’ve dealt with in the past, Amraj spent at least 1 1/2 hrs transferring my data to the new phone, what a great job Amraj,
I went back a couple of days later asking if Amraj could help with getting my Email set up on the phone, there was a little problem getting it, so his colleague Shannon got involved and between them its all sorted now.
A Big thank you Amraj and Shannon
I never got this support from my previous provider.
well done O2 West Bromwich.
regards Steve.
JAS
Once again thanx Liam, top man, sorry if I took 2 much ur time