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| Monday: 9:30 AM – 6:00 PM |
| Tuesday: 9:30 AM – 6:00 PM |
| Wednesday: 9:30 AM – 6:00 PM |
| Thursday: 9:30 AM – 8:00 PM |
| Friday: 9:30 AM – 6:00 PM |
| Saturday: 9:30 AM – 6:00 PM |
| Sunday: 11:00 AM – 5:00 PM |
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Showing 5 reviews Rating:5 I popped into the store to choose an outfit for my grandson who turned 1 today. I was unsure what top would look nice with the jeans I chose. I approached a young staff member who actually is the manager of the store called Levi. He was so helpful and very knowledgeable I ended up buying two tops instead. Thank you Levi for your help you certainly are a manager with your approach to customers needs are very much appreciated.
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0 You have already voted! Rating:5 Ayesha served me in River island. She was approachable and helpful, we asked for additional sizes in items of clothing and she couldn’t be more helpful. She came to find us in the store to make sure we could find what we were looking for.
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0 You have already voted! Rating:1 Upon my recent visit to the store on Saturday, I was appalled by the conduct of one of the members of management. I witnessed an altercation between a female manager and a customer with a young child. This individual came across highly unprofessional and rude during the interaction with said customer. I was shocked to see the aggressive manner that the customer was treated with by this member of management that should conduct themselves in a less childish way. It is a shame to see as it tarnishes the reputation of the rest of the employees.
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0 You have already voted! Rating:5 I visited the Touchwood outlet today for an exchange, and I must say, the process was incredibly smooth and efficient. The gentleman assisting me was exceptionally kind and attentive, even though I didn’t catch his name, he mentioned he is from South India. I wholeheartedly recommend River Island at Touchwood for their excellent service and experience.
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0 You have already voted! Rating:5 River Island store inside Touchwood Solihull Shopping Centre.
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Thanks for submitting your review!Shaz
Olivia
Ben
Piyumee
User
It has men’s, women’s and children clothing sections.
Staff is friendly.
I like to come to this store as is not that busy as the one in the Bull Ring.