Menu
Menu
There is no most valued review available.
| Monday: 8:30 AM – 6:00 PM |
| Tuesday: 8:30 AM – 6:00 PM |
| Wednesday: 8:30 AM – 6:00 PM |
| Thursday: 8:30 AM – 6:00 PM |
| Friday: 8:30 AM – 6:00 PM |
| Saturday: 8:30 AM – 6:00 PM |
| Sunday: 10:00 AM – 5:00 PM |
Here it is possible to add your company logo, images that reflect the atmosphere of your business or pictures of your products. It is also possible to connect your social media pages here, allowing visitors to this profile to find all information about your company in one place.
Find all the independent reviews written by real people on this independent platform for reviews, discussions, questions and experiences!
On this platform you will only find reliable reviews that are both automatically and manually moderated. Consumers are increasingly skeptical of companies collecting their own reviews. We are 100% independent, and businesses can use our platform completely free of charge. This creates a transparent picture through authentic experiences and reviews written on ReviewsBritain.com. You can read more about how we do this in our moderation policy.
As well as reliable reviews, you can also find all the extra information you need on our website, such as contact details, opening times, directions, local information and more. We also compare businesses and locations so you can make the best choice locally.
Start writing your own review or read more about Cacao Coffee & Chocolate Co!
All reviews
Showing 5 reviews Rating:5 Hot chocolates are gorgeous.
0
0 You have already voted! Rating:1 I like going here as I love the hot chocolate and often go with my parents and also meet friends. However recently, on every visit the same one women is SO RUDE.
0
0 You have already voted! Rating:1 Popped in today on my lunchtime and i ordered cheese and ham toasty and a pot of tea. The waitress brought my tea out on a little tray with no sugar i wasn’t asked so i had to ask for sugar just milk. The pot was only half filled my cup was dirty and there were crumbs inside my cup! I had to clean my cup before using it with a wet napkin which was wrapped around my knife and fork. Definitely would not go back. The young lady that served me at the till was not interested in any kind of customer service at all she didn’t even smile just took my money.
0
0 You have already voted! Rating:1 Went here on a day out, visiting from another city. Met by a lovely member of staff to begin with, wish it ended that way. Got told rudely multiple times to put away food that we bought from another restaurant, packaged up, that we were supposedly “planning on eating”. We weren’t. After that we were rudely told to “free up the sits” and leave simply because of a misunderstanding where we were accused of ordering food to go just so we could “chill” in the cafes seating area. An employee kindly stepped in and told her about the situation which she clearly had no idea about. Following that, she proceeded to claim we were “getting out tupperware to share the food from the other restaurant.” I was honestly shook. I had nothing more to say to her and was utterly disgusted by the way we were treated specifically by her. She then began to rudely express her surprise that we were only ordering 2 desserts for the 4 of us? I don’t see how it was a problem that we wanted to share the food but it s...
0
0 You have already voted! Rating:1 Ordered 2 pieces of cake to take away, the chocolate fudge cake was fine. The photo below is the gluten free option a blob of cake. Absolutely disgusted with the presentation and portion size. I will not be going back, both cost the same amount. Just a shame, we are not local or I would have come straight back and made a face to face complaint. I tried to speak to somebody at the branch but no phone number or contact details
0
0 You have already voted!
Thanks for submitting your review!Flower
Lovely desserts.
Staff are friendly and cheerful.
Gemma
She has been rude to my friend on multiple occasions, being rude about where she has chosen to sit, and also when she was sat waiting for me to arrive because she hadn’t ordered anything prior to seating.
Last week I went and asked for hot water to heat milk for my twin babies. Baring in mind this was a Monday, mid morning and there was about 4 tables in use. The women went on a rampage, refusing me hot water saying they don’t have the spare mugs, that she couldn’t do it, that they had a bowl once but it was stolen. I would have had the water in anything just to be able to feed my babies, a take out cup or even my dirty mug!!! But in the end we had to head home and I had to listen to 2 screaming babies all the way home because they were hungry!!! It is such a shame as like I said, I like the food/drink here but the customer se...
Remona
User
Amarjit