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| Monday: 9:00 AM – 5:00 PM |
| Tuesday: 9:00 AM – 5:00 PM |
| Wednesday: 9:00 AM – 5:00 PM |
| Thursday: 9:00 AM – 5:00 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: 9:00 AM – 5:00 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:1 I recently purchased a hair dryer, and the volunteer who served me was pleasant. However, the hair dryer was not fit for purpose, and so I tried to return it, but the same volunteer who served me forgot to mention that you can not return electricals. She then went and called the manager, who didn’t apologise for the volunteer who misled me. Otherwise, I would not have purchased the hair dryer. The manager was quite rude and dismissive and didn’t even try to come to a resolution. If you are going to sell any item and it is not fit for purpose, then it’s your duty to help the customer by coming to a resolution. Not only do you need to make sure that you volunteer’s are trained, but you should also be retrained in dealing with complaints.
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0 You have already voted! Rating:1 Very disappointed. Yesterday I saw a lovely jacket in the window I went in to ask what size it was I was told they don’t sell items from the window display why put it in the window if you don’t want to sell it
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0 You have already voted! Rating:5 Lovely shop, got some bargains
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0 You have already voted! Rating:5 Great place to volunteer at. Lovely managers and other volunteers are fun and easy to get along with
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0 You have already voted! Rating:5 I’ve just popped in, as I do when finishing college and waiting for the bus. It’s a lovely clean shop with friendly staff that are always bright and happy to help.
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Thanks for submitting your review!Sonia
Joanne
Becky
Alexandra
Bronya
Today I found a lovely glass brewery bottle and nabbed my self a deal.
The chap working that day came out to find me a few minutes after to tell me he’d just found another one and would I like it? So back I went.
When paying for the second bottle, I chatted to the staff about my job and hobbies and the wonderful lady pointed me in the direction of a phenomenal glass terrarium for a great price.
Honestly, it really pays to smile and chat to those who are working so hard to ensure you have a good experience with them, and hey, it’s a charity shop. Go and spend some money there. It’s for an excellent cause.
I will continue to shop there but a personal thankyou to the the two who helped me today, you’ve absolutely made my day!
Lots of love, the odd plant & taxidermy girl x