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Monday: 11:00 AM – 11:00 PM |
Tuesday: 11:00 AM – 11:00 PM |
Wednesday: 11:00 AM – 11:00 PM |
Thursday: 11:00 AM – 11:00 PM |
Friday: 11:00 AM – 11:00 PM |
Saturday: 11:00 AM – 11:00 PM |
Sunday: 11:00 AM – 11:00 PM |
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Showing 5 reviews Rating:1 Pepes Shirley. The worst experience ever.
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Rating:1 No sauce, No flavour worst pepe’s i’ve had by far. Sweet chili dip was more water then sauce. 0/10 WOULD NOT RECOMMEND
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Rating:5 Best branch I’ve been to so far. The service was excellent and the food came so fast. Special thanks to ZK who served me and made sure the food came quickly.
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Rating:2 2nd time to this store in two weeks, to make a simple order. The 1st time I was told my food may take upto 45mins due to it being prayer time, and all the staff have left the store. Leaving only one person in store to take orders, cook, serve, clean and deal with other duties. So I left and went to NANDOS across the road.
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Rating:1 0/10 Avoid at all costs. Horrible food disgusting customer service and extremely rude staff. Ordered and collected full chicken (hot) and spicy rice for £27, when I reached my hotel and opened the pack, there was no cutlery,no dips, the chicken was mild, the rice was leftover sticky rice. I rang and complained, the individual on the other line accepted wrong order was given and after arguing for a long time agreed to replace it. He insisted I come back next time and after explaining multiple times that I m not local he reluctantly sent a delivery driver. I returned the wrong order and was delivered half chicken and 2 wings after about an hour. I paid for full chicken with spicy rice and chips but the replacement delivered was half chicken and 2 chicken wings, this time extra hot. How is a family of 4 including 2 adults and 2 kids supposed to feed of half a chicken and 2 chicken wings is beyond me. When I asked for a half the refund the individual was extremely rude and hung up. I have ...
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Thanks for submitting your review!Shoaib
Food arrived stone cold and stale. Order arrived an hour late. Called the shop several times and they just kept lying that food was out for delivery when in fact it didn’t even leave the shop. Manager also dishonest and unhelpful. He gave me an email which blocks your messages so that you cannot send complaints. How ridiculous and dishonest can someone get.
Total waste of time and a great disappointment. Food was not fit for consumption and posed health risk.
Total lack of customer care and zero service. They don’t even deserve one star. Please don’t waste your money and go elsewhere. Very unprofessional and rude staff. You just pay to get stress not food.
Evan
Makeupby
Tempz
The 2nd time, I purchased THREE single meals from the menu totalling at £19.77, when asking for 1 garlic mayo dip I was told I need to buy a meal…? I asked how much a basic meal would cost only to be told between £8-£12, I asked the acting manager if this made much sense and his reply was ‘yes’.
This was after I politely gave a full logical breakdown’ of how that made no sense, with customers in the queue agreeing with what i said.
Alot of staff training needed, having extremely young immature men as managers will not work well in such an area of Solihull. The store should think of its local demograph of customers, training the staff according...
Harmanpreet