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| Monday: 7:30 AM – 5:00 PM |
| Tuesday: 7:30 AM – 5:00 PM |
| Wednesday: 7:30 AM – 5:00 PM |
| Thursday: 7:30 AM – 5:00 PM |
| Friday: 7:30 AM – 5:00 PM |
| Saturday: 8:00 AM – 12:00 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:1 Terrible experience with the women on the phone. They are SO rude and condescending. I have called up multiple times and get the same patronising tone each time. Baring in mind I have an account with them, I once asked the woman on the phone to give an approx. price per m2 for a kitchen – this was my first time ordering from Howdens and I know other kitchen places like Magnet and Wren offer this service. Instead of educating me on Howden’s process and how they work (she would see it’s a new account and I’ve never placed an order before), she laughed at me and said that’s not possible. When I questioned her further and even said can you just advise which ones are the more expensive kitchens then and which ones are on the cheaper end (which I know now should have been possible as other Howden’s supplied this info later down the line), she said bluntly ‘I can’t make up a price out of thin air’. I decided to purchase the kitchen from an...
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0 You have already voted! Rating:1 Had an entire new kitchen from Howdens. Cheaper than magent or wren, but still not cheap. Design process was good, staff were friendly. However delivery was Terrible, came in three lots over more than two weeks meaning our fitter could not start until all cupboards delivered. Then we find not everything had been ordered correctly and had to chase…then told yes that *we the customer* only ordered the door for that cupboard…so it our fault for not ordering the sides and back of a cupboard when we the customer said yes we want that cupboard.
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0 You have already voted! Rating:5 Excellent friendly shop. Spencer the kitchen designer is excellent and Sam really friendly. Actively like going into the store which is odd for me. Really happy with my kitchen and general service.
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0 You have already voted! Rating:4 A very good range of kitchen units with all the accessories. There are no high pressure salesmen, so you can look round at your leisure with assistance if needed. The only issue us that they do not have sufficient display area.
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0 You have already voted! Rating:1 We are improving our kitchen spending at least £20k. Have been to lots of places who really helped, Howdens is the only trade only place we went to, and our builder said they will help you. He is a great builder but was so wrong about howden being helpful. Sarcastic, no advice, only questions. Might be great product but awful customer service. If you want to be treated with respect, talk to your builder and let them deal with howdens,
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Chili
Then we found that the measurement of our space was slightly off meaning the parts delivered would not all fit. Apparently the cupboards not fitting is again the customers problem to fix. When told about it, I was told they measured correctly and the cupboards would fit…that was the extent of Howdens help. Definitely would NOT recommend howdens for a new kitchen. All that cost and left unhappy with the end product through what appear...
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Sadik
Pete