Stack Shack (Birmingham)

Average score: 2.2/5
(5 reviews)
   https://stackshack.co.uk/
   264-266 Ladypool Road, Balsall Heath, Birmingham B12 8JU, UK
   +44 121 449 7333
   Hamburger restaurant

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Opening hours

Opening hours
Monday: 12:00 PM – 1:30 AM
Tuesday: 12:00 PM – 1:30 AM
Wednesday: 12:00 PM – 1:30 AM
Thursday: 12:00 PM – 1:30 AM
Friday: 12:00 PM – 3:00 AM
Saturday: 12:00 PM – 3:00 AM
Sunday: 12:00 PM – 1:30 AM

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Reviews

All reviews

    Showing 5 reviews
  1. Rating:

    1
    Awful, cold food. Dry chips, missing parts of order. Small portions.
    Very very disappointing customer service from uber eats. Not settled my formal complaint. Won’t help me at all.
    Spent a lot of money always with uber, and no help or support with this awful restaurant. as a loyal customer. Worst customer service ever.
    The chips were freezing, a triple burger turned up a single a like a kids size burger that I paid £11 for.
    Absolutely awful, cold, tasteless food.
    Very disappointing. I’m still trying to get a refund from uber. The restaurant no help either.
    Avoid at all cost.
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  2. Rating:

    1
    Ordered mac and cheese from here on uber eats, they gave me the smallest portion (about the size of a table spoon) of the greasiest most separated mac and cheese I’ve ever seen in my life with a burnt almost fried looking slice of cheese on top.

    I then submitted a review on uber eats and they respond by giving me a £13 off voucher that expires on the same day literally 22 minutes away from midnight/the next day meaning I had absolutely no chance of redeeming it and they did it purely to appear good.

    Not only have they given me some of the worst food I have ever seen but they tried also it completely mislead anyone who reads my review on uber eats by giving me a false promotion

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  3. Rating:

    4
    Pushed to order by staff when said multiple times we were just looking. Staff were very nice though and offered dates to people to break fast. 10/10 wings but it’s almost £1 per wing which is quite expensive for the area.
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  4. Rating:

    1
    RAW MEAT !! Got served raw meat and the chef tried telling me it was seasoning I didn’t want to argue with him as it was pointless needless to say I had a upset stomach for 4 days afterwards and had to visit my local GP for medication.

    The interior decor looks nice but be careful and wary before eating any food from here

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  5. Rating:

    4
    Food: Had the main double patty beef smash burger (Super Stack Burger) as a meal with ziggy fries and a drink. Tasted as expected. Soft and flavourful.

    Service: From order to food being given it was about 15 mins. Freshly made and staff member who served us were pleasant

    Atmosphere: the consistent branding appealed to us, there were many other smash burger paces nearby but this one looked fab, attractive and a clearly visible kitchen which looked very clean. Family atmosphere was good and plenty of seating available.

    Other: Parking was provided at the rear of the store. Menu had good options, liked the look of the milkshakes but will try them another time.

    Shaxos Travel on YT

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