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Showing 5 reviews

1. User 27 April 2024, 18:55

   Rating:

   4

   Small but very well stocked shop which is almost isolated away in the half abandoned shopping centre.

   Very good customer service from the lady who approached me while I was confused searching for two items. She helped me find the two items I was looking for, and then served me on the till and set up my loyalty card.

   Only thing I would say is the items seem a bit pricey even after the deals and discounts come off.

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2. Jasmin 14 January 2024, 09:09

   Rating:

   5

   I really desperately needed some anxiety advice and the woman there was so unbelievably helpful. She took the time to ask me questions about what I feel day to day instead of just launching any product at me. I’ve took on her advice and I can’t wait to start to notice the difference.

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3. Angela 21 December 2023, 11:20

   Rating:

   1

   This rant not really about the West bromwich store but about the Holland and Barrett customer services . They based in South Africa (probably because the get paid peanuts) . They can’t speak English properly so they cannot help you when you call . Who employs people who cannot do the job correctly ?? Rude women put me through to the wrong place several times and one cut me off another wanted to know why I wanted to be put through to a store what a really bad experience will not be reccomending them to anyone . Next I will shop elsewhere Really really bad

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4. Kathryn 2 June 2023, 19:39

   Rating:

   1

   After buying one article yesterday I couldn’t take a carry bag because I already paid the article with my debit card and I didn’t have any cash. I said polite to Michelle she could of ask if I needed a bag and she started to make fun of me. I walk to the exit door and she still mocking me. She also wiping her nose with her hands so many times while serving coustomers, she is very unpleasant.

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5. Zaakia 24 February 2023, 11:35

   Rating:

   5

   Some good deals and bargains here. Staff are always nice and customer service is 10/10. Works well using points card and any offers. I’ve used click and collect from here a lot of times and received everything quickly. The shop is always nice and clean and lovely atmosphere when you walk in. Staff are very helpful if you need help with anything or looking for something for in particular and they are very informative. Good range of stock and variety. Holland and Barrett have a good subscribe and save service, worth looking into if your purchasing the same supplements regularly to save some money, every 5th order is free on subscription and they give you the best deal on price the lowest price their is. Only downside is that they could add more products to the subscription service. Been buying regularly from here over the years would recommend to anyone.

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