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| Monday: 8:15 AM – 6:30 PM |
| Tuesday: 8:15 AM – 6:30 PM |
| Wednesday: 8:15 AM – 6:30 PM |
| Thursday: 8:15 AM – 6:30 PM |
| Friday: 8:15 AM – 6:30 PM |
| Saturday: Closed |
| Sunday: Closed |
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Showing 5 reviews Rating:4 Recently had a health scare and have been poorly. The surgery and staff plus the receptionist have been friendly and helpful , All onwards referrals were made promptly .What more can you ask. They stepped up in my time of need !
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0 You have already voted! Rating:5 I have been a patient at this practice for over 20 years and have always had a positive experience! Quick responses, friendly staff and always felt well taken care of. I feel very happy and lucky to be a patient at Swanswell. Thank you 🙂
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0 You have already voted! Rating:1 Would give no stars if possible, no wonder the nhs is rubbish when you have theses dim people running reception, they really haven’t got a clue …. Who thats dumb they send referrals to a pharmacy for a 5yr old when its ment for an adult! Something so simple they completely get wrong… Waste of time even bothering with doctors an nhs nowadays. Unless your non British of course
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0 You have already voted! Rating:5 After reading the reviews l was scared but my experience yesterday was extraordinary. The receptionist was very nice and helpful, got my 2 appointments very quick and she was cheerful.
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0 You have already voted! Rating:1 Rude staff. I have on more than one occasion dealt with the rude receptionists there. I rang today for an appointment for my daughter who I took to pharmacy she had a temperature and a cough I was told to get a doc appointment for her. When I rang the receptionist said we don’t deal with flu symptoms that can be dealt with the pharmacy when I told her we have been and my daughter hasn’t had an appointment in the last 3years since we’ve been with them she than said so you are refusing to take her to the pharmacy. I asked her when have I said this ? Really absurd people skills and trying to twist words when I remained pretty patient and polite towards her once I asked her name she changed her tune. Complete disregard for anyone’s health. I will be changing the gp only because their receptionist are absolutely vile people. Like I said this is only one of repeat instances when they’ve just been useless and rude for no reason, they need to change the staff ther...
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Mercy
The physician who saw my kids on separate occasions Ms Balasubramaniam was extraordinary. She explained very well and all my questions answered,l walked in as a frightened mom but after leaving her room l was relieved and smiling,l felted supported 100% from the appointment call until l left their premises. Highly recommend this place.
Zoya