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Showing 5 reviews Rating:5 I recently stayed at and was thoroughly impressed by the exceptional service, particularly during breakfast. We were in town for our daughter’s dance competition and had an early start each day. The hotel staff went above and beyond to accommodate our schedule, ensuring we had breakfast ready earlier than the usual hours.
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Rating:1 I recently stayed at The great Barr hotel and unfortunately, my experience was far from unsatisfactory. The most glaring issue was the consistent lack of water in my room for the days. This basic necessity was not met, leading to discomfort and frustration throughout my stay.
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Rating:1 My first time I checked in here room that was allocated to me in good price for booking was leaking with water on the ceiling for some time even the cleaners did not notice and the carpet was soaked in the bedroom really gutted. Receptionist was good but did not help me to move things around.
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Rating:5 We were celebrating mom’s 80th and dad’s 84th birthday . We had a wonderful time. The staff were so helpful and so polite. The room was was great. Many thanks to everyone at The Great Barr Hotel xx
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Rating:5 Stayed Saturday till Monday absolutely fantastic rooms brilliant staff .room nice clean and cozy can’t wait to go back soon Mr Mrs smith
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Thanks for submitting your review!pawel
The breakfast service was not only timely but also of high quality, with a variety of delicious options that fueled us for the busy day ahead. The attention to detail and willingness to cater to our needs made our stay stress-free and enjoyable. I highly recommend for anyone seeking excellent service and hospitality.
lan
Furthermore, the overall service at the hotel fell short of expectations. From delayed responses to unaddressed concerns, the staff’s handling of the situation was disappointing. The lack of proactive measures to resolve the hot water problem added to the overall dissatisfaction with my stay.
Despite the promising features of the hotel, such as its convenient location and amenities, the recurring hot water issue overshadowed any positive aspects. As a guest, I expected a certain level of service and comfort, which unfortunately was not met during my time at The great Barr hotel.
I hope that the management takes steps to address these issues for the benefit of future guests.
Shazad
Caroline
Patrick