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Start writing your own review or read more about voco St. John’s Solihull, an IHG Hotel!
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Showing 5 reviews Rating:3 Unfortunately after my second stay here I’ve dropped my rating from 5 star to 3 star . Beware room 3000 where the window is screwed shut for some reason . It was like a sauna and we slept so badly . Even worse I had specifically requested a room with opening window as I have allergies . The night porter Waz was lovely and tried to make amends by bringing a fan and iced water but they simply weren’t enough as it was a HOT night . I have fed this back to
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Rating:5 What an incredible, personalized welcome. In the middle of this typically English town, you’ll find a warm, well-maintained hotel. Smiling people at reception, perfectly kept rooms, a quality bar and a breakfast with plenty of choice. An ideal address for your stay in Birmingham.
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Rating:4 Had a very pleasant overnight stay at Voco St John’s. The rooms are clean and modern, beds very comfortable. The frothy drinks machine in the hotel (with assorted biscuits) was a nice touch. Walking distance from Touchwood. Exceptionally friendly, knowledgeable and personable staff at the reception. Would stay here again in the future.
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Rating:5 Very friendly and helpful staff. I had an issue with no hot water in my room which was quickly resolved with a room upgrade.
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Rating:5 Could not have been looked after any better. Staff and management are exceptional. Lovely clean, warm, comfortable rooms. Good size and lovely decor. Big beds comfy beds. Could not recommend them enough. They literally could not do enough for us during a 5 day stay whilst our team had a workshop there. So homely and a few minutes walk into town. Highly recommend this place.
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the hotel -they have asked if they could do anything to put this right – but when asked how they would usually put right a problem like this retrospectively – they have twice texted me to say they will look into
It immediately but then never got back to me . Suggestion to hotel – don’t send a text asking how is the room if you’re not prepared to deal with any negative feedback but really you should be able to comfortably sleep in a hotel room . Apart from the overheated room it was well decorated , good location , EV...
Laurent
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Nice breakfast very professional maitre d’
one small issue with a corodded bath in my new room 3038 which should probably be replaced.
Eleanor