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Monday: 9:30 AM – 6:00 PM |
Tuesday: 9:30 AM – 6:00 PM |
Wednesday: 9:30 AM – 6:00 PM |
Thursday: 9:30 AM – 7:00 PM |
Friday: 9:30 AM – 6:00 PM |
Saturday: 9:00 AM – 6:00 PM |
Sunday: 11:00 AM – 5:00 PM |
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Showing 5 reviews Rating:1 We went to collect an online order, and we were not treated in a professional manner.
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Rating:5 What a fantastic welcoming store! After searching many jewellery shops we finally made our decision to buy from Goldsmiths Solihull. Fantastic knowledgeable friendly staff who genuinely cared about our whole buying experience. Huge thanks to Sam and Sam who made us feel very welcome yesterday and went over and above to help us. The products, customer service and our overall experience was outstanding. 10/10.
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Rating:5 A big thanks the team at Goldsmiths Solihull. Honestly the best service received when looking to purchase an Omega watch. I got the best of both knowledge and warm service from the team who tried to assist and advise in every way, especially Avin who was incredibly attentive to what i was looking for. Highly recommend this seller!
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Rating:5 I want to really take the time to express my gratitude to Shysta for the exceptional service you provided me during my recent visit to the store. Your expertise and patience in showing us the various watches, especially the one we were particularly interested in, made our experience truly memorable. It’s not often that we come across someone who combines professional knowledge with such a warm and accommodating attitude.
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Rating:5 Absolutely wonderful service from Goldsmiths Solihull. After a poor online service, these guys really restored my faith in Goldsmiths. Perfect customer service, beautiful showroom and jewellery. Dee is amazing, incredibly accommodating and knowledgeable. Connor is fantastic too, super helpful. Thank you for such a great in store experience.
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Thanks for submitting your review!Sarah
When viewing the earrings we were not happy with the size, and were questioned in a stand offish manner about our reasonings behind this.
We asked if we could look at a smaller size for comparison and we were told they were not in the shop currently to buy. There was no help when we wanted to look at other items in the store. We noticed there was the smaller size of the same earring on display and surprised we were not shown them by the staff.
We subsequently took our business somewhere else – Fraser Hart, in touchwood, and were treated respectfully.
John
Abdal
Sheck
Best regards,
Sheck
Roxanne