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| Monday: 9:00 AM – 5:30 PM |
| Tuesday: 9:00 AM – 5:30 PM |
| Wednesday: 9:00 AM – 5:30 PM |
| Thursday: 9:00 AM – 5:30 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
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Showing 5 reviews Rating:5 My blue recycling bin lid was damaged. Requested a replacement lid to be fitted.
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0 You have already voted! Rating:1 They want you to pay council tax but service nonexistent. U have to go online where u can understand anything try calling all u get is go online blablabla.. paid council tax doesn’t even show on account I have paid try to get in touch gues what nothing.. unless service
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0 You have already voted! Rating:1 Well there’s nothing good about the current services and staff at this building …
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0 You have already voted! Rating:1 I drove end of bus lane to turn left at 17.54
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0 You have already voted! Rating:1 The worst council I’ve ever had to work with. Phone lines are a maze of automated services & if you do finally manage to get through to someone, you’ll be lucky if they can help you. They also change their emails without any notice & the emails sent don’t “bounce back” to give you an inkling they’ve not been received.
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Thanks for submitting your review!Gary
Next day the issue was resolved.
Great service.
User
User
Poor road access for elderly/disabled customers as there is too long a walk to the main entrance from the nearest road. Yet the staff car park is an annex immediately adjoining the building. So your staff are looked after but the public should just struggle ? – shame on you !! Inside the building the place looked scruffy and needs disinfecting.
Staff are rude, arrogant, dismissive with poor listening skills. When they could not answer questions or ‘grey’ areas they shutdown and tell you it’s all online or that’s not something we can help with. Just miserable, arrogant, discourteous and unfriendly. They should all go learn what the basics of customer service skills are rather than assuming that because they work for the council they are important and protected. This place needs proper staff not just box ticking exercise.
Ss
6 minutes to finish bus lane restriction whike there was a sign end of the bus lane and they sent a fine to me .
They mess up every where in town and paying lots of money out for nonsense and try to rip off people pocket with this kind of fines.
See the photo and judge .
If you tell them rhey say its the law.
Only for normal people law works not for themselves.
They are trying to recover from bankruptcy by putting their hand into people pocket .
This is call a law made by them.
I feel sick even to talk about this.
Rajiv