Burrito Kitchen Merry Hill

Average score: 3.4/5
(5 reviews)
   http://www.burritokitchen.com/
   FC014 Burrito Kitchen Eat Central Merry Hill Shopping Centre, Brierley Hill DY5 1QX, UK
   Mexican restaurant

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Opening hours

Opening hours
Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 9:00 PM
Saturday: 10:30 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews

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    Showing 5 reviews
  1. Rating:

    3
    I am quite disappointed , you state 12 inch however the burrito was about as long as my hand no where near the 12 inches , a lot of fillings are extra cost too, Please make it clear it’s more like 7 or 8 inches when done not the size of the wrap, as it’s misleading ,I would say there was a lot of meat in there though .
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  2. Rating:

    4
    I got served by Kelly today for the first time trying Burrito Kitchen during my lunch break. Firstly I just want to say, Kelly had a really positive attitude, excellent customer service skills and overall she is incredibly polite and perfect for a customer facing role.

    Price:

    I thought in all honesty it was a bit expensive for what it was, a burrito and a drink for near enough £12.00 is a bit steep for lunch time so if I ever fancy a burrito, the price does kind of put me off a little bit, think it would be very useful if you implemented some sort of lunch time deal where you discount if say someone wants a burrito with a drink or something?

    Food Quality,

    Everything was quite fresh, there was a huge portion as Kelly convinced me to go for the large burrito, I couldn’t finish it all so my eyes were bigger than my belly (shockingly) but I must say, whilst it did taste nice, I was expecting there to be more flavour, perhaps that’s because I went for the mild flavour salsa ...

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  3. Rating:

    5
    Kelly regularly serves me and she is so friendly, welcoming and warm. She just remembers my order now as soon as I come 🙂 the food is amazing, clean and fresh. Been coming here for years and I love their burritos. All the staff are really nice and friendly. Love their service and the food.
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  4. Rating:

    4
    Kelly was very friendly and courteous when she served us. Food was okay. We had the pulled pork burritos – and for £1 in price the large burrito is twice the size of the regular. Fajita fries are hot and tasty but the seasoning is all on the top. Burritos are delicious but the meat and rice need to be hotter because of the cold sour cream, cheese and lettuce.
    I would eat here again though.
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  5. Rating:

    1
    DIRTY, METAL SCREW FOUND IN MY BURRITO. Absolutely disgusted. I have eaten here many times and never had much of an issue, but yesterday I ordered a burrito- as I was eating it the rice was hard and undercooked so I took it back and asked them to remake it, and they did. I sat down to eat it, took one bite and LUCKILY (otherwise I could have swallowed it or broken my teeth!) looked into the burrito to see a rusty, dirty, metal screw inside it. Absolutely vile. We were in complete shock, and so lucky that the bite was just before the screw or that would have been a trip to the hospital. We obviously took it back- they snatched it away so other people wouldn’t see with barely an apology and simply gave us our money back. I will be reporting this to food safety, plus they continued to stay open after this and serve others???? when their ingredients were clearly contaminated.
    EDIT: Owner emailed me and investigated the issue, he offered both me and my boyfriend a free meal which we apprec...
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