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| Monday: 11:00 AM – 9:00 PM |
| Tuesday: 11:00 AM – 9:00 PM |
| Wednesday: 11:00 AM – 9:00 PM |
| Thursday: 11:00 AM – 9:00 PM |
| Friday: 11:00 AM – 9:00 PM |
| Saturday: 11:00 AM – 9:00 PM |
| Sunday: 11:00 AM – 9:00 PM |
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All reviews
Showing 5 reviews Rating:1 Staff were quiet and not very approachable. Didn’t speak loudly enough and then seemed frustrated when you couldn’t hear them. Cashier was rude.
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0 You have already voted! Rating:1 Service was pretty good here but my gosh, the churros were soggy, cold and disgusting (they weren’t fried properly). The wrap was also not even cooked long enough. As my wrap was being prepared, their thermometer to monitor the temperature of the beef fell into the food – no apology or acknowledgement at all from the staff. The rice was cold too..
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0 You have already voted! Rating:5 Tasty and colourful meal. Got the Chicken Phibil Bowl (only the chicken is halal) the new and improved recipe has so much more taste, I recommend all of the toppings, Mexican rice, all salsas, sour cream, Monterey cheese, sweet corn and guacamole. Once mixed, all the flavours mesh really well, like an explosion of flavours. If ordering as takeout, keep in mind that the meal will be a bit cold due to the salad but still delicious! The meal is pretty healthy, around 600 calories, it’s very filling so you would be full throughout the whole day. Definitely recommend!
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0 You have already voted! Rating:5 Great food but, most of all, fantastic customer service. Big shout out to Shalice. Great smile, made me feel welcomed and, service was on point. An asset to the company, an asset to the Birmingham team.
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0 You have already voted! Rating:2 Your food remains good, but my god, your staff in this establishment are shocking! If I could’ve taken a photo of them without fear of reprocussions, I would’ve. Cannot understand how three members of staff barely acknowledged me and my family coming in for a later lunch (only customers in the shop), no eye contact, no more than telling us what our food options were, no smiles, carried on their conversation about the weekends while serving us. Quite embarrassing. Also, they should try cleaning up a bit, in the end we ate off serviettes as every table had food on or around it. Won’t be going back to this Tortilla as there are many other, better options around.
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Thanks for submitting your review!Maddie
Food was tasty but wasn’t worth the amount you pay.
Josh
Unknown
Jacqui
Oli