Menu
Menu
There is no most valued review available.
| Monday: 9:00 AM – 5:30 PM |
| Tuesday: 9:00 AM – 5:30 PM |
| Wednesday: 9:00 AM – 5:30 PM |
| Thursday: 9:00 AM – 5:30 PM |
| Friday: 9:00 AM – 5:30 PM |
| Saturday: 9:00 AM – 5:30 PM |
| Sunday: Closed |
Here it is possible to add your company logo, images that reflect the atmosphere of your business or pictures of your products. It is also possible to connect your social media pages here, allowing visitors to this profile to find all information about your company in one place.
Find all the independent reviews written by real people on this independent platform for reviews, discussions, questions and experiences!
On this platform you will only find reliable reviews that are both automatically and manually moderated. Consumers are increasingly skeptical of companies collecting their own reviews. We are 100% independent, and businesses can use our platform completely free of charge. This creates a transparent picture through authentic experiences and reviews written on ReviewsBritain.com. You can read more about how we do this in our moderation policy.
As well as reliable reviews, you can also find all the extra information you need on our website, such as contact details, opening times, directions, local information and more. We also compare businesses and locations so you can make the best choice locally.
Start writing your own review or read more about Solihull Post Office!
All reviews
Showing 5 reviews Rating:1 Massive post office with only one person serving. There are lots of self service machines but the box to put parcels in is tiny so if you have a larger parcel to send you can’t use them. Staff also rude.
0
0 You have already voted! Rating:1 Visited at 2.30pm on a Saturday 24th. There was a big queue at the counter so I went to self service. All was fine but when it came to getting a receipt, I had an alert saying I needed to wait for assistance for someone to collect the parcel (large letter). I waited but obviously no one could come. Waited for 10 minutes but no movement and only one person on counter serving snake of people. I had paid for the postage…so I just posted it and now hoping for the best. The tracking is showing posted but there’s no actual label on it aside from the signed for sticker. Hopefully RM can use some common sense and deliver my parcel. Won’t be using this post office again!
0
0 You have already voted! Rating:1 As someone who relies on efficient postal services, I recently visited this poste with high hopes. Unfortunately, my experience left much to be desired. The customer service was abysmal, to say the least. It felt like the staff were doing me a favor by simply acknowledging my presence.
0
0 You have already voted! Rating:3 Well placed on the first floor above a newsagents. Spacious and modern with good signage. But very understaffed. There are enough counters but only one was staffed and the queue was huge. The travel money kiosk was directed towards this sole member of staff as well. OK if someone was buying a stamp but then someone asked to renew a driving licence! The staff member was doing his best in impossible circumstances.
0
0 You have already voted! Rating:5 My experiences here have been always positive.
0
0 You have already voted!
Thanks for submitting your review!Stacey
Kate
soukaina
Upon entering, instead of a warm greeting, I was met with indifference bordering on rudeness. It was evident that the employees lacked basic courtesy and professionalism. Their demeanor made it seem as though customers were an inconvenience rather than the lifeblood of their business.
Moreover, the way they handled inquiries and requests was appalling. It felt as though I was being interrogated rather than assisted. Their tone was dismissive, and they made me feel like I was inconveniencing them with my presence.
Furthermore, a simple smile seemed to be an impossible task for the staff. It’s as if they were trained to maintain a permanent scowl. Basic communication skills were sorely lacking, ma...
Mark
User
Post office is above WHS Smith.
Staff is kind and helpful, so I like to come to this post office.
On Christmas there was a nice lady to help you with the checkout kiosks.
It can get busy sometimes.