West Midlands » Shoe store » Shoezone

Shoezone

Average score: 1.8/5
(5 reviews)

   https://www.shoezone.com/Stores/Yardley%20BB-1937?utm_source=google-places&utm_medium=google-places&utm_campaign=google-places
   Unit 7 The Swan Centre, 20 Church Road, Yardley, Birmingham B25 8UJ, UK
   +44 121 706 2711
   Shoe store

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Opening hours

Monday: 9:00 AM – 8:00 PM

Tuesday: 9:00 AM – 8:00 PM

Wednesday: 9:00 AM – 8:00 PM

Thursday: 9:00 AM – 8:00 PM

Friday: 9:00 AM – 8:00 PM

Saturday: 9:00 AM – 7:00 PM

Sunday: 11:00 AM – 5:00 PM

Additional information on Shoezone

This is the location of Shoezone

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Reviews

All reviews

Showing 5 reviews

Mathew 2 June 2024, 17:46
Rating:
1
I always believed that Shoezone has a great customer service and their staff are excellent. Unfortunately, my experience today (02/06/2024) was really bad in this store at Swan Centre, Birmingham, because of a lady named NH (Initial seen printed in the receipt) due to her attitude towards me and my family.
To purchase a pair of school shoes for my 9 year old son I along with my son and wife walked into the store at around 01.30pm this afternoon. In the store, we selected a pair of shoes, but while selecting them we unfortunately left two pairs of shoes on the floor where my son was selecting his shoes. When I walked to the till to pay along with my son, the lady at the till (initial seen on the receipt NH) seemed very upset and asked me before making the payment, to take the shoes on the floor and put them back at the place where we had picked them up. I apologised, picked the shoes up and placed them on the rack. (Not sure if there was a shortage of staff in the store).
Can I ask Sh...

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Marty 19 April 2024, 18:22
Rating:
1
What a messy store this was when i went to shop there on tuesday The staff were very ignorant towards me & my wife who just wanted a pair of ladies shoes want be visiting this store ever again

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J 2 April 2024, 09:30
Rating:
1
It felt like I was being stared at while walking around struggling to find something particular. It felt like I was being followed around the store. Not once did any staff make eye contact when they walked past me. I asked a question and the staff member was argumentative and dismissive. I confronted him about the lack of service his face showed he was disgusted with me calling him out. The other staff member continued to stare at me while I walked out. Rude staff, not worth the agro.

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ramaiz 1 March 2024, 05:32
Rating:
5
Lovely shop, I seen a employee of yours by the name of Hunter, was outstanding service, Seen Hunter also sweep the floors, shop looked immaculate, shiny and clean. Good smile. Everything was neat in the store. Got what I needed, was great. Thank you Hunter ,hopefully your bosses appreciate you, reward you for your hard work in the store.

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Iqbal 7 November 2023, 18:57
Rating:
1
Attended on 07/11/23 at 18:30. Only one young asian female on her own and was treated with the worst service ive ever experienced!
Huffed and puffed when asking a simple size question and then had the cheek to state, “theyre only £20” when asked when they stopped offering student discount. There was people in the queue behind me who also picked up on the remark and were not impressed !
Principle of this matter goes way beyond £20 and i hope management picks this up to investigate further.

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