The Plough Beefeater

Average score: 2.8/5
(5 reviews)
   https://www.beefeater.co.uk/en-gb/locations/west-midlands/the-plough?cid=GLBC_40016020
   Stratford Road Shirley, Solihull B90 4EP, UK
   +44 121 744 2942
   Steak house

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Opening hours

Opening hours
Monday: 6:30 AM – 11:00 PM
Tuesday: 6:30 AM – 11:00 PM
Wednesday: 6:30 AM – 11:00 PM
Thursday: 6:30 AM – 11:00 PM
Friday: 6:30 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 10:30 PM

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Reviews

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    Showing 5 reviews
  1. Rating:

    1
    We booked a table for 11 for my daughter’s 18th birthday and she ended up in tears due to the experience we had.
    We waited 2.1/2 hours for our food which still was not ready by that time!!
    We were told by the manager that some was ready but not everyone’s, the food that was brought out was cold and the chicken burgers were rock hard and by this time everybody had lost their appetites and my husband had already left as he has to get up early for work.
    The manager told us that the chef was in a mood because he was working with a new person that didn’t know what he was doing! Poor excuse !!! It’s his job after all !! Change of career may be better for him.
    We will never return to this place and never recommend it to anyone. My daughter eventually enjoyed her food that she got from McDonald’s
    I contacted beefeater themselves and was disgusted with there response of a £10 voucher !!!! That wouldn’t have brought a round of drinks.
    The FOH management really need to be given more training, th...
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  2. Rating:

    5
    Friendly welcome from the start. Crispy calamari starter was really nice, mixed grill was delicious and the steak was cooked perfectly exactly as I had asked for. All food came out piping hot, service was quick. Compliments to the chef. Special mention to my server Brooke B how was friendly, polite and very helpful. Keep up the great work!
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  3. Rating:

    2
    Had the premier inn breakfast here. It’s £10.99 and is incredibly poor value for money. Firstly it’s table service and is really slow. The cooked breakfast is terrible. God knows what they do to scrambled egg but it resembles slop. Avoid it and go elsewhere.
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  4. Rating:

    1
    We booked a table of four for Valentines evening menu. When we had been seated the table was not cleaned and left dirty. Went to the men’s toilet completely filthy.

    20 mins passed for the first drink order and one hour until the starter had arrived. We sent starter dishes back as there was no garnish, someone’s dirty finger print that had been left on one of the dishes and it was all cold. I still can’t believe this was served to us. I would not serve this to my worst enemy.

    Two hours had passed and still no mains. When we pushed the staff for it to finally turn up. The Steaks were over cooked, the prawns were over cooked (could not eat them) the salads were dry and warm with some off cut of old food mixed inside. The glassware was dirty too.

    How can Beefeater let standards drop this low. We were not prepared to pay full price and a half price reduction was given. The place is completely understaffed. The staff that are working are overwhelmed, overworked and the manager can’t cope ...

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  5. Rating:

    5
    Really enjoyed my lunch, I arrived earlier than my friends and I was seated quickly and offered a drink while I wait, she was so lovely from start to finish.
    Food was fantastic! The cheese loaded fries were so delicious, the tomato salsa complimented the cheese sauce beautifully.
    This is definitely now one of our go to’s when we all get together again.
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