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| Monday: 9:30 AM – 6:00 PM |
| Tuesday: 9:30 AM – 6:00 PM |
| Wednesday: 9:30 AM – 6:00 PM |
| Thursday: 9:30 AM – 7:00 PM |
| Friday: 9:30 AM – 6:00 PM |
| Saturday: 9:00 AM – 6:00 PM |
| Sunday: 11:00 AM – 5:00 PM |
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Showing 5 reviews Rating:5 Excellent store more variety of products friendly staff very helpful.
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0 You have already voted! Rating:5 Been to the Solihull store twice. Both times staff have been extremely friendly and helpful
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0 You have already voted! Rating:1 Absolutely shameful service provided by the ‘store manager’ this weekend. My wife had received a gift voucher for Christmas and was hoping to treat herself and probably spend significantly more than the voucher would cover. When in store, she clicked on the link found in the email and a message came up, that the link had expired. We then asked for assistance. The lady we spoke to, went to fetch the manger, who told us in a tone dripping with condescension, that gift cards only last for Four Weeks!!!!! When we questioned this policy and doubted that it was likely, his reply was that it was in the terms and conditions. This first class customer service was delivered with a snear of contempt and a dual hand wave gesture, obviously meant to shoo us away. Whether it was our clothes or the colour of our skin that repulsed him is unclear. We left, obviously. Upon returning home, we looked up the terms and conditions, which of course confirmed that in fact, an online gift card has abs...
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0 You have already voted! Rating:2 Pretty good offers but I really wasn’t impressed with the service in store today. A sales associate let a woman cut in front of me in the queue to serve because she’d got some bits off the shelves for her (despite there clearly being a number of people waiting). Then when I got to the counter no one wanted to get the queue down and serve preferring to keep their eyes on the shop floor …
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0 You have already voted! Rating:1 I came to restock on several products which would have cost £500. I came in with my partner, and a group of Asian ladies came in at the same time. of course the sales assistant went straight over to these ladies instead and completely ignored us. It’s safe to say that because of your blatant prejudice you missed out on a decent sale. I myself am a customer service manager and I could not believe my experience here. Disgusting
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