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| Monday: 9:00 AM – 7:00 PM |
| Tuesday: 9:00 AM – 7:00 PM |
| Wednesday: 9:00 AM – 7:00 PM |
| Thursday: 9:00 AM – 7:00 PM |
| Friday: 9:00 AM – 7:00 PM |
| Saturday: 9:00 AM – 7:00 PM |
| Sunday: 11:00 AM – 5:00 PM |
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Showing 5 reviews Rating:5 Have had bad experiences in stores before but this store was extremely helpful… Thank u.
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0 You have already voted! Rating:1 I was mislead on purpose by a dishonest manager at the store who claimed I failed a credit check and suggested I buy two additional lines to pass. He also lied about my bad credit history to charge me an extra £20 a month due to this. The saleswoman also lied about the monthly plan which was £180 per month. I felt something was off and got up to leave, they then offered to lower the price to make a sale, I realised something was off and left. Later, Vodafone customer service informed me I had passed the credit check, and the store staff had lied to make a sale. I was able to upgrade directly from customer service and filed a complaint against the store and its staff. Please avoid this store at all costs.
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0 You have already voted! Rating:1 I went to the store today to ask for a replacement SIM card because I lost mine this morning with my phone. However, I was told that I could do it over the phone and that the system was down. They didn’t really bother to help. So, I went to another Vodafone store afterward and got the SIM card straight away. Three employees were standing there doing nothing. That store needs to replace those lazy employees with someone actually willing to do the job.
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0 You have already voted! Rating:1 I completed an online upgrade for a new phone and I was in store to pick it up. I brought all the documents they asked for. I spent over 40 minutes in the store, during which they treated me very bad like a scammer,they asked the same questions 3-4 times and passed me from one office to another. In the end they told me that they can’t verify my identity and I have to come back the next day to try again even though I also presented them with the contract for that phone.Second day I call at Vodafone and canceled my order.
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0 You have already voted! Rating:1 Went into the store to ask the lady about pay as you go sim. The lady said in a rude manner ‘it is card payment only’ so I said that is fine. And I asked what are the packages and she said there over there, and then repeated that it is card payment only but in such a rude manner. She sat at the computer screen and was just looking at the screen and not even doing anything, whilst me and my partner were standing there waiting for the next procedure. It was VERY rude, I asked how long it will take and she replied ‘why.’ We gave her a good telling off after that whilst walking out the shop, as her behaviour was disgusting and very rude. I would rate this review lower than one star if there was an option because of the service I had recieved. Please ensure to train your staff on how to respect customers. I have never experienced somebody rude in my life.
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