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Showing 5 reviews Rating:2 I really think it would be a good idea if there was QR codes on buses so we could rate the drivers… As some of the drivers are so rude and moody…..
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0 You have already voted! Rating:1 Impossible to get in touch with … they should av 24/7 customer service not 9 till 4 …buses run after 4 sort yourself out west midlands travel
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0 You have already voted! Rating:3 I enjoy most west midlands bus routes, the bus I need most I can’t depend on 71, its not reliable if one comes on time and you miss it, you expect to wait 30 min for the next one if it turns up, so I tend to catch x14 then 67 0r 28 to arrive at my destination, my daughter gave up her evening job because the 71 never usually turned up, other buses I use deserve 5 stars
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0 You have already voted! Rating:5 Clean and now they got the doors it’s not so cold in winter. You can pick up your Amazon Parcels from here. Charge your phone using the charge lockers, or buy a pass from the machines. A hub of activity where I can plan my journeys from A to B.
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0 You have already voted! Rating:1 Unreliabile, 9/10 drivers are grumpy and obviously unhappy, bus times are a waste of time, they always skip some times meaning you have to wait for the next time slot if that one wants to turn up and they miss your stop even when you press the button. Diamond busses are much more of a good start to your day as they are polite and seem like humans unlike travel west Midlands robots that can’t keep time. If you need to get somewhere on time I suggest you travel well in advance or just use another easier alternative. Customer service will look into complaints but you will mostly find they make you feel like your lying to them when they ain’t the ones standing around for their companies unreliabile service.
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