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| Monday: 9:30 AM – 3:30 PM |
| Tuesday: 9:30 AM – 3:30 PM |
| Wednesday: 9:30 AM – 3:30 PM |
| Thursday: 9:30 AM – 3:30 PM |
| Friday: 9:30 AM – 3:30 PM |
| Saturday: Closed |
| Sunday: Closed |
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Showing 5 reviews Rating:5 Brilliant so helpful. The counter staff were amazing when I went in with my First Direct problem. I then went in saw a girl called Bethanie who was so amazing. Helped me and was so patient even though we were sitting through a lot of hold music. She’s a credit to the HSBC team!
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0 You have already voted! Rating:5 They are really helpful and really good customer service
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0 You have already voted! Rating:1 Just been to branch to bank cash and it was closed due to a water leak. Why was this website not updated for this? How can I avoid another wasted journey?
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0 You have already voted! Rating:1 Shocking service I have been kept waiting for a month when I was told a payment would come in 7 days the staff are not putting any effort in and are really testing my patience by keeping me waiting. It is totally unacceptable and I do not recommend coming here.
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0 You have already voted! Rating:1 The staff in this branch are unbelievably rude, extremely unhelpful and unprofessional.
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Thanks for submitting your review!Alec
Michael
Sharron
Update – thank you for now updating the website so I know not to go until next Monday.
Murty
Choccie
They kept me waiting over 1 hour for an appointment that in the end, took a total of 8 minutes, despite having someone available for over 40 minutes who could have easily dealt with my query, who proceeded to tell me, she couldn’t deal with my query, just in case the system crashed, and she was due on her lunch break in 40 minutes (this was the real reason, her lunch break was more important then serving me.)
The same rude lady, then helped 3 separate customers, all of which, had been waiting less time than myself, I am astonished at the horrendous manners and customer service from female members who work in this bank, I would never recommend this branch to anyone, and I certainly wont ever go back, I would suggest these ladies receive extra training, to learn how to speak to customers politely and professionally, a 5 year old could do better.