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| Monday: 9:30 AM – 3:00 PM |
| Tuesday: 9:30 AM – 3:00 PM |
| Wednesday: 9:30 AM – 3:00 PM |
| Thursday: 9:30 AM – 3:00 PM |
| Friday: 9:30 AM – 3:00 PM |
| Saturday: 9:30 AM – 12:30 PM |
| Sunday: Closed |
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Showing 5 reviews Rating:5 I took my 94 year old dad in today to sort out some paperwork.
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0 You have already voted! Rating:5 I’ve had a problem getting on line access to an account I opened months ago. I’ve phoned the call centre two or three times plus went into an alternative branch and each time got no further. Bradford branch was a final attempt before I closed my account.
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0 You have already voted! Rating:1 I’ve had a Stroke, can’t work, been with this lot for many, many years, do you think they’ll help? ….. absolutely no offer of help what’s so ever. Dreadful greedy bank.
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0 You have already voted! Rating:1 Not sure why it calls itself a bank. A staff member on the door doing his best to discourage people entering. There was no counter service and apparently a long list of people waiting for help. I was told Monday is a very busy day. I tried using the machine to pay in a cheque. It wasn’t working, l was offered help to scan on my phone, help didn’t materialise so made several attempts which failed. I was then told that the Internet is very poor because of the location. Get a booster or don’t locate where there is a poor signal. Today l went into the Keighley branch. Little waiting time, efficient, courteous staff. Two transactions quickly dealt with. Won’t be going back to the Broadway branch.
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0 You have already voted! Rating:1 Absolutely disgusting bank service, atm only as counter is apparently out of service due to internet problems, well the atms use internet too, and they were fine….
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Thanks for submitting your review!Cat
We saw Mr Hussain who was extremely helpful and answered all our questions. Thankyou Mr Hussain
Jackie
I was seen in minutes by a lovely lady who dealt with the issue so that within no time at all I was sorted, no hassle, and can now use the app and get to my money. Thank you, think she should be promoted to train all of the other staff I’ve encountered. I shall use this branch only should I need any further assistance.
Tom
I can’t wait to sell and see the back off them.
Elaine
J.D.
Santander closed all other local branches, and have this joke of a “pop up” branch in the city centre….
Shame can’t leave 0 stars for a review….