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| Monday: 9:00 AM – 5:00 PM |
| Tuesday: 9:00 AM – 5:00 PM |
| Wednesday: 9:00 AM – 5:00 PM |
| Thursday: 9:00 AM – 5:00 PM |
| Friday: 9:00 AM – 5:00 PM |
| Saturday: Closed |
| Sunday: Closed |
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Showing 5 reviews Rating:5 Fantastic customer service. I placed an order which subsequently was delayed but upon an email request they pulled out all the stops and got it sent out in the time required. And called to confirm that was the case too.
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0 You have already voted! Rating:5 North Bikes were obviously super-busy before Christmas but fulfilled my last-minute order and the bike arrived a few days before Christmas (which was great because I didn’t have to hide it for too long!
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0 You have already voted! Rating:5 Absolutely stellar service, great advice over the phone too. I ordered a bike on Thursday afternoon around 4pm and it arrived the next day by noon. Brilliant item tracking and service overall.
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0 You have already voted! Rating:5 Fantastic service! Quick delivery and has our daughter’s perfect bike in-stock while most other retailers don’t. Love the after-purchase email with instructions to build the bike too.
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0 You have already voted! Rating:5 Fantastic service. I ordered a bike for my daughter’s 8th birthday from a competitor. It arrived damaged, they accepted the return and promised a replacement would be with me for her birthday on the Saturday. On the Friday I was informed it would now be the following Wednesday which would have caused huge disappointment. I cancelled the order and frantically ‘googled’ for a last minute replacement. I stumbled across North bikes and the website actually had a telephone number and a real person answered at the end. The guy I spoke to was amazing, told me to place the order and he would have the bike built by 5pm so I could drive and collect in time for the birthday on Saturday! I collected the bike just after 5pm as promised.. faultless service!
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Thanks for submitting your review!Rupert
Louise
The bike was safety checked and packaged in a very protective way, so arrived in perfect condition, even though the box got a little wet in transit.
David’s communication was excellent when I had queries.
Thanks so much – I have a very happy little boy.
Hameed
Just an update, 2 years later, again just brilliant service with an order and some advice needed beforehand. Superb service. Very reassuring for amateurs to get the right item and advice. Excellent range as well. Thank you for your service.
Mavy
James