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| Monday: 9:00 AM – 6:00 PM |
| Tuesday: 9:00 AM – 7:00 PM |
| Wednesday: 9:00 AM – 7:00 PM |
| Thursday: 9:00 AM – 7:00 PM |
| Friday: 9:00 AM – 7:00 PM |
| Saturday: 9:00 AM – 6:00 PM |
| Sunday: 10:30 AM – 4:30 PM |
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Showing 5 reviews Rating:4 Great service had a laugh with staff and great selection of clothes all good brands
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0 You have already voted! Rating:5 This review is purely for Ash the manager not for USC or the business. had trouble at the till and I couldn’t get my order so left without my top but the money still left my account came back and spoke to ash without any hesitation he got on the phone to customer service was told I’d get money back same day still didn’t go in week later visited again he got on the phone again and still didn’t go in for another week. Ash responded to me out of work hours and did all he could for me. Money is in now but left me with uncertainty in future transactions with USC should not of gone of that far. Last words can’t thank Ash enough.
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0 You have already voted! Rating:5 Went in yesterday for browse and was given some fabulous assistance and information. Reading some previous reviews about the store. Looks like things have turned around
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0 You have already voted! Rating:1 It’s not common that I have bad experiences, but this one was really bad, so bad that 1.5 or 2 years later I remember and the urge to write this review has persevered.
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0 You have already voted! Rating:1 Management have such terrible customer service! I went in to exchange a jacket i bought 2 days ago and on two occasions it was refused. The manager said the jacket has been worn in the rain and that they do not sell used stock, he said he will NOT under any circumstance return the item because of the colour run on the inside of the jacket, very rude and arrogant.
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Dominic
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Hamza
I came to return some shoes or trainers I purchased from another UCS, and the staff at the till had to call the manager because it’s from a different store, the manager said these have been used outside by feeling the soles, I responded with that they clearly not be as all the fat labels are still on and the bottom of the shoe is clean as brand new.
She refused & got aggressive so quickly I had never seen a corporate staff member reach this level!
I was so astonished, they were actually brand new and after testing them indoors only I decided to return them.
I felt stuck, as they weren’t cheap either… I wish I could remember that woman’s name and make sure she never gets a managerial job anywhere else, and that she gets demoted to something appropriate for her intelligence level.
Anyway, I returned the shoes at t...
Aqib
I had to look at the same jacket from the rails only to find they all had colour run on the inside of them, after presenting this evidence to the manager and only then did he agree to offer an exchange. After humiliating me in front of other members of staff and customers.
He assumed the jacket had been worn. what happened to the customer is always right? No manners, no tact, all over a £50 jacket, he even said that the tags had been removed the jacket had been worn and the tags replaced for a refund, i just wanted an exchange because it was a size too small. Appalling experience to say the least, will not be shopping at thi...