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| Monday: 8:00 AM – 7:00 PM |
| Tuesday: 8:00 AM – 7:00 PM |
| Wednesday: 8:00 AM – 7:00 PM |
| Thursday: 8:00 AM – 7:00 PM |
| Friday: 8:00 AM – 7:00 PM |
| Saturday: 8:00 AM – 6:00 PM |
| Sunday: 10:30 AM – 5:00 PM |
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Showing 5 reviews Rating:2 Not sure what her name is, when I went there this morning, there were a staff member who was quite petite and have dark curly hair. I said I want two of the morning sets, one more pastry also a latte. But she ended up only taking: one set, one hot chocolate. ???? Then when I ask for a refund and order again, she rolled her eyes???? Always ask me to repeat??? She could not even take correct orders: she thought “plain au chocolat” is “hot chocolate” ???I was being very clear. Not sure how a staff member like this can contribute to the quality of costa which is already so so. Costa, review your staff please, review the comments please.
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0 You have already voted! Rating:3 It’s always really hot in this store for some reason. Also, four staff on duty but the queue was moving very slowly, only one staff member making drinks, and he spent time having a conversation with other customers when I was waiting to order. Not impressed
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0 You have already voted! Rating:3 Went in Friday around lunch time. Staff working behind the counter were fantastic. While I was waiting, I’d spied a free table which I intended to sit at. It had the previous customers cups etc on it. A member of staff walked over to it, pushed in the chairs and ignored the mess on the table and instead proceeded to have a chat with someone she knew sat nearby. I walked over to said table and asked the staff member if it’s ok I sit there, she gave me a dirt look and said yes.
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0 You have already voted! Rating:3 Staff was polite and helpful but the standards of the drinks wasn’t upto the standard expected by Costa , as a old employee of Costa I understand this time of year is busy but paying £20 for a order of drinks and they wasn’t correctly made and the milk was reheated and burnt which isn’t upto standards I get from other Costas , hopefully next time will be better
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0 You have already voted! Rating:3 Took my daughter in here for a frappachino, which she really enjoyed and was served.to.her with a smile by friendly staff. The whole place looked lovely and clean, with a really nice atmosphere. Then we went to the toilets. See pic. Shame the place let itself down so badly with this. We decided to get the frap to go and went to the ones in the Broadway food court instead.
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Laurence
A
I sat down but forgot sugar. Due to bad knees and a very wobbly table, as I stood up and caused my coffee to spill all over the table and floor. I asked the staff member for a cloth, so I could clean up the mess I’d caused. She passed me some blue paper towels accompanied by another dirty look, coz how dare I interrupt her having a personal conversation while she’s working.
I settled in to enjoy my coffee and lunch. Same staff member finished her conversation, gave me another dirty look a...
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Rodger