British Heart Foundation Furniture & Electrical

Average score: 1.8/5
(5 reviews)
   https://www.bhf.org.uk/what-we-do/find-bhf-near-you/bradford-furniture-electrical-store
   50-54 Westgate, Bradford BD1 2RD, UK
   +44 1274 354975
   Discount store

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Opening hours

Opening hours
Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

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Reviews

All reviews

    Showing 5 reviews
  1. Rating:

    1
    Good furniture but manager Michael was very rude and unprofessional, kept rolling his eyes and very dismissive when l was giving my delivery information and kept going on his phone while l was just there standing, after he had got my details he just went about his business not telling me if he needed further information.
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  2. Rating:

    1
    What a shambles, I have a fawn leather sofa, one have of a suit costing nearly £4.000, on the day they came to collect it I wrapped it in polythene as it started to rain, the driver who came to collect said it was wet and there was mould which was a complete and utter lie! I rang the store in Bradford. They sent another 2 driver’s, they found a very slight tear of about 2 inch on a seam at the back which wasn’t noticeable and again they said they couldn’t take it. What a farce, I will never use them again!
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  3. Rating:

    5
    The staff very kind and helpful. Arranged for goods to be picked up very easily. Young men came to.pick up today, very polite and helpful. If I need help in future I will go to British Heart Foundation. Thank you.
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  4. Rating:

    1
    Booked collection and the person who came to collect ripped the fire label off the sofa while my back was turned and hid it in his pocket and said he would not take it, as it didn’t have label. When I challenged him about this he denied ripping the label off.

    He then with a smirk on his face said try another charity, knowing full well that without a fire label no charity would accept it.

    Will personally never use charity again, and if you do let these people in your house watch them like a hawk because they can’t be trusted.

    I would even go as far as saying this act was racially motivated on the part of the driver and that’s how I feel.

    Had to call the shop to complain to try and get the fire label back. The manager agreed to get sofas removed. The manager however never apologized for what had happened.

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  5. Rating:

    1
    Dirty staff that need a wash touching themselves inappropriately as well as the mouth during a pandemic and bad enough.
    But when disabled people are trying to leave getting pushed backwards by them in in rude and agressive manner makes it worse
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